Medical Receptionist

Our clinics in Albany are currently seeking a friendly and organised Medical Receptionist to join the team.

This is a full-time, permanent opportunity, working Monday to Friday, with shifts scheduled between 7:00am and 5:30pm. The role also includes a Saturday morning shift approximately every 6–8 weeks (once trained).

As a Medical Receptionist, you will be the first point of contact for our patients, playing an important role in creating a positive and professional patient experience.

This is a fast-paced role where you’ll be managing multiple priorities, assisting a high volume of patients and working closely with a range of internal and external stakeholders. The role can be challenging while you’re learning our systems, processes and radiology procedures, so resilience, adaptability and a willingness to learn are essential. With comprehensive training and support, you’ll build your confidence and capability to thrive in the role.

Your responsibilities will include:

• Greeting patients warmly and assisting with check-in procedures.

• Answering a high volume of emails and phone calls promptly and handling enquiries professionally.

• Advising patients of the required preparation prior to relevant scans.

• Processing a range of billing procedures, including private, Medicare, Workers Compensation and DVA.

• Managing competing priorities while maintaining accuracy and providing a high level of patient care.

• Collaborating closely with clerical and technical staff, radiologists and referrers.

• Developing a strong understanding of radiology processes, systems and procedures through comprehensive training.

What we’re looking for:

• Clear verbal and written communication skills.

• Strong organisational abilities to manage appointments and patient flow.

• Confidence working across multiple screens and systems.

• Ability to drive to both Albany clinics for shifts.

Wellbeing benefits

• Supportive management that values your well-being

• Discounted and bulk billed scans and services for you and your family

Learning and development

• Comprehensive training to help you put your best foot forward in the role

• Career opportunities across our diverse Network

Workplace Experience

• Collaborative and inclusive team

• Free parking onsite

Compensation

• Industry-competitive salary and benefits package

• Annual Remuneration Review

With over 250 clinics and 4000 staff, I-MED Radiology is Australia’s largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.

How to Apply: Ready to contribute to exceptional patient care? Click apply now and upload an updated CV.