CSC / Allocator

We are seeking a positive and solutions-focused professional who can build strong relationships with key stakeholders and contribute to a collaborative, high-performing team. The successful candidate will be able to work effectively under pressure, demonstrate accountability, and support a culture built on respect, integrity, and continuous improvement.

Generate, Grow and Achieve.

Work for a reputable leader in the building and construction industry. We are looking for a high-energy Customer Service and Dispatch Agent to service our growing business, selling recycled products from our Nudgee and Archerfield facilities. You willbe responsible forour customer calls and allocations of aggregate androadbasematerialsales, as well as ourRecycleBinService.

This is a full-time role based at our Nudgee Beach office. Previous experience favourable, but not necessary. We are looking for a sales focused, customer centric, service superstar with an unwavering ‘can do’ attitude!

In your new role, you will

• Work in a team of 6, across Melbourne and Brisbane, using software to co-ordinate the dispatch of recycled concrete aggregates and road base products

• You will work closely with our Transport and Logistics team as well as Key Account Managers, confirming orders, responding to general enquiries and allocating trucks to the schedule

• Shift hours are 6.00am - 2:00pm Monday to Friday

• You will be responsible for incoming customer calls, primarily from our Queensland customers, with overflow Victorian calls in the queue

• You will be responsible for coordinating up to 10 trucks, so it is important you enjoy dealing with customers, drivers and solving a moving puzzle! Maybe you like Tetris?

• You must have experience with telephone-based logistics, high level Microsoft skills (MS Excel, Outlook) and high-level numeracy. Experience with aggregates, construction materials or concrete is desirable but not essential

This role is a great fit if you have:

• Previous experience in the construction industry

• The ability to quickly develop product/industry knowledge

• Superior communication and customer service skills

• A high level of emotional resilience and a positive attitude

• Strong presentation, negotiating and influencing skills

• A positive and influential presence in building strong and effective relationships with key internal and external stakeholders

• Ability to work productively with solution orientated mindset

• Ability to work well under pressure

Whatweoffer

• An attractive remuneration package

• Company laptop

• Resources to work remotely

• Ongoing career and development opportunities

Our People

Our culture is driven by our values of High Performance, Respect and Integrity, A Sense of Ownership,Accountabilityand Collaboration. These values are the backbone to our success and help create an inclusive and supportive workplace. We grow and develop our own leaders throughnumerouspathways including a structured graduate program,internshipsand operational andtradesroles. We recruit great people, we train them well, and we make sure they have the right experience to build a successful career.

We value diversity andrecognisethe importance of our teams reflecting the communities we are part of and support. We areseekingto improve and embrace diversity in ourworkforcewhich will lead to improved safety,performanceand operational outcomes.