Business Process Analyst

About The Opportunity

4impact has partnered with a leading organisation in the community services and not-for-profit sector undertaking a significant enterprise-wide transformation focused on employee experience, operational excellence, business design and technology enablement.

We are seeking an experienced Business Analyst - Process Transformation to play a critical role within a major People Experience Transformation Program, helping redesign and modernise the end-to-end Hire-to-Retire lifecycle while uplifting organisational process maturity and governance capability.

Business Context

Our client is entering a pivotal period of change following a recent separation from its parent organisation and the establishment of a more independent operating environment.

The organisation has also recently appointed a new Chief Information Officer who is leading the development of a contemporary technology and transformation capability.

Key Responsibilities

• Lead workshops to document current-state business processes and service delivery models
• Facilitate future-state design sessions with stakeholders across the business
• Develop high-quality BPMN process maps, swimlane diagrams and value stream artefacts
• Identify process inefficiencies, risks, control gaps and improvement opportunities
• Support end-to-end value stream mapping and redesign activities
• Establish standards for process documentation, ownership and ongoing management
• Facilitate workshops, working groups and design sessions
• Support business readiness, organisational change and transformation activities
• Ensure process outcomes transition effectively into future-state delivery streams and technology initiatives

Next Steps

If you're interested in learning more about this opportunity, please send your updated CV to: Matt on Sign in to view email

Client interviews are scheduled to commence from 11 September onwards.