Warehouse Administration Officer

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

--

Sydney Distribution Centre | $31.11ph + Super | Monday–Friday

O’Brien Glass are seeking an experienced Warehouse Administrator with strong Customer Service capability to support our Wholesale team at the Padstow Distribution Centre. If you thrive in a fast‑paced environment, enjoy helping customers and want genuine career growth, this role offers an exciting opportunity.

You’ll play a key role in delivering excellent service to Wholesale customers purchasing glass products, while supporting smooth warehouse operations and administration.

Why Build Your Career with O’Brien

• $31.11 per hour + Super
• Dayshift: 7:00am–3:00pm, with flexibility when operational needs change
• Ongoing training, development and internal career pathways
• Supportive, inclusive team culture
• Incentive & recognition programs
• Community service & volunteering leave
• Employee discounts across O’Brien services & partner brands
• Future relocation to our Badgerys Creek National Distribution Centre (2027) — a modern, purpose‑built facility supporting long‑term growth

What You’ll Be Doing

• Provide warm, professional customer service face‑to‑face and over the phone
• Check stock availability using internal systems
• Process EFTPOS payments
• Complete general administration duties
• Maintain accurate stock spreadsheets
• Create and confirm pick slips
• Complete invoicing and basic reporting
• Book and consign transport when required
• Build strong internal and external stakeholder relationships

Additional Responsibilities

Alongside core warehouse administration, you will also:

• Support Emergency Freight by preparing paperwork, labels and ensuring same‑day dispatch requirements are met
• Manage invoice processing (Medius), including coding, tracking, updating files and resolving discrepancies
• Process Wholesale credit notes, confirm returns and assist with specific Wholesale admin tasks when required
• Coordinate and maintain timesheets for casual employees and support timesheet administration across the DC
• Arrange driver accommodation bookings and maintain accurate records
• Assist with new starter and casual onboarding, including induction paperwork and documentation
• Undertake cross‑training in Containers, developing capability to support container workflows and provide coverage when needed
• Provide general DC administrative support, including data entry, reporting, filing and assisting other teams during busy periods

About You

• Excellent written and verbal communication skills
• Previous experience in Administration and/or Customer Service (ideally within a warehouse or distribution environment)
• Strong customer service capability
• Ability to thrive in a fast‑paced environment
• Excellent time management and attention to detail
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Able to work autonomously and collaboratively
• A desire to learn, grow and build your career with O’Brien Glass

The Perks

• Friendly and supportive team
• Ongoing learning and development
• Reward and recognition programs
• Genuine career development opportunities

You must have Full Australian Work Rights to be considered.

--

If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!

At O'Brien, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron , worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents

Privacy: To review and consider your application, O'Brien collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our

Privacy Policy and Terms of Use.

Agencies: O'Brien does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien to submit candidates to a specific requisition, we will not approve payment to any third party.