Enterprise Applications Lead

Role: Enterprise Applications Lead (Microsoft Dynamic Lead)

Location: Brisbane

Required Skills & Experience

Essential Experience

• 12+ years of enterprise application management experience.

• 5+ years leading enterprise application portfolios.

• Experience managing SaaS and COTS business applications.

• Strong stakeholder management and executive communication skills.

• Experience working with multi-tiered and distributed architectural landscapes.

• Experience working with offshore and distributed support teams.

• Experience leading application transitions and service stabilization programs.

• Strong ITIL experience with preferred exposure in Service Now.

Technical Expertise

Enterprise Platforms

• Workday

• Dynamics 365

• SAP ECC

• Salesforce

• Aurion

• Kris 21

• Coupa

• Jira

• Confluence

Service Management

• ITIL Service Management

• Incident Management

• Problem Management

• Change Management

• Release Management

• Service Governance

Reporting & Analytics

• KPI Reporting

• SLA Management

• Executive Dashboards

• Operational Metrics

• Audit & Compliance Reporting

Security & Compliance

• Access Management

• Risk Management

• Vendor Governance

• Information Security Controls

• Regulatory Compliance

Preferred Qualifications

• ITIL Foundation / Intermediate Certification

• Agile / Scrum Certification

• Service Delivery Management Experience

• Experience in Community Care, Aged Care is preferred

• Exposure to Digital Transformation and Enterprise Application Modernization Programs

Interested Candidates can share their updated resumes on Sign in to view email or can reach me on +61283195549