Multiple Service Desk Analysts
Calleo
Date: 2 weeks ago
City: Canberra, Australian Capital Territory
Salary:
A$40.00 - A$55.00 / hr
Contract type: Contractor
We are seeking multiple Service Desk Analysts to join a major project with one of our Federal Government clients.
Key Responsibilities
- Provide Level 1 and Level 2 technical support.
- Manage incidents, service requests and escalations in line with ITIL processes.
- Troubleshoot technical issues and support system maintenance and testing.
- Collaborate with teams to maintain service continuity.
Essential Criteria
- Active NV1 security clearance.
- Experience in Service Desk or IT Support.
- Strong troubleshooting, communication and customer service skills.
- Experience in a government or large enterprise environment is desirable.
Location: On-site in the ACT and/or VIC.
What’s on Offer?
- Initial 3-month contract with strong potential for extension.
- Multiple positions available.
- Flexible start dates, with contract periods running from November to January or December to February.
If you wish to apply and for more information, contact Klarisse at Sign in to view email or Zainab at [email protected]
Follow Calleo on LinkedIn: www.linkedin.com/company/calleoresourcing
Visit our website: www.calleo.com.au
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