Sales Administrator

Help people find their next home. Support a high-performing sales team every step of the way.

As our proactive Sales Admin, you'll be the person who keeps everything running smoothly behind the scenes.

Partnering closely with our Sales Managers, you'll coordinate the administration, marketing and customer interactions that support successful sales outcomes across our retirement living communities in Melbourne's eastern suburbs.

It's a varied role where you'll build relationships, solve problems and help create a seamless experience for prospective residents exploring their next home.

If you're organised, people-focused and love bringing order to the moving pieces - keep reading!

Why you'll enjoy this role

This isn't a role where you'll spend all day behind a desk.

From supporting customer enquiries and preparing sales materials to helping showcase homes and coordinating key sales activities, you'll enjoy plenty of variety while making a genuine difference in people's lives.

You'll enjoy:

• Being part of a supportive, high-performing sales team
• A role with variety, autonomy and purpose
• Exposure to property, sales, marketing and customer experience
• Career development opportunities within a national business
• Quarterly sales incentive opportunities

How you'll make an impact

Working alongside our Sales Managers, you'll help ensure every customer receives a warm, professional and seamless experience.

You'll be responsible for:

• Managing customer enquiries and ensuring prompt, professional follow-up
• Maintaining databases, customer records and communications
• Preparing marketing collateral, brochures, sales kits and mailouts
• Supporting village displays and ensuring homes for sale are presented at their best
• Assisting with contract administration and sales documentation
• Liaising with prospective residents, existing residents and their families
• Working closely with marketing, property and village teams
• Supporting expos, information sessions and sales events
• Helping coordinate resident entries and exits
• Providing general administrative support to the sales team

Occasional travel between villages will be required.

You'll be a great fit if...

You're the kind of person who loves bringing order to the moving pieces. You enjoy helping people, take pride in the details, and are at your best when you're supporting a team to achieve great outcomes.

You might come from administration, property, real estate, hospitality or another customer-focused environment, but what really matters is your ability to build relationships, stay organised and create a positive experience for every customer.

To succeed in this role, you'll bring:

• Strong administration and coordination skills, with the ability to keep multiple priorities on track
• Excellent customer service and communication skills, with a natural ability to build trust and rapport
• Confidence using Microsoft Office and a variety of systems and databases
• Exceptional attention to detail and pride in getting things right the first time
• A proactive, can-do approach and willingness to jump in and help wherever needed
• The ability to work independently while also being a valued member of a collaborative team
• A current driver's licence and reliable transport
• An Agent's Representative Certificate (or willingness to obtain)

Most importantly, you'll enjoy working with people and take genuine satisfaction in helping customers through an important life transition.

Why Keyton

At Keyton, we're creating places where communities thrive. With more than 65 villages across Australia and over 15,000 residents, we've spent more than 30 years helping seniors live independently and enjoy life on their terms.

We Lead with Heart, and we're proud to offer careers that make a genuine difference every day.

What you'll enjoy

• Competitive salary package plus quarterly sales incentive opportunity
• 4 Wellbeing Days each year, in addition to annual leave
• Career development and growth opportunities
• Fitness Passport for you and your family
• Access to wellness, recognition and reward programs
• Discounted health insurance, annual vaccinations and skin checks

Ready to join a team that leads with heart?

If you're looking for a role where organisation, customer service and meaningful relationships all come together, let's talk.

The important stuff

The successful applicant must complete a Police Check and will be required to receive an annual flu vaccination between the months of May-November, with supporting documentation provided prior to commencement.

At Keyton, we celebrate diversity and acknowledge that what makes us different makes us stronger. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success. We encourage applications from people of all backgrounds, experiences and identities.