MS Dynamics 365 CE

Job Title : MS Dynamics 365 CE

Location : Sydney

Mode: Permanent

Job Description:

• Managing and maintaining Dynamics 365 CE including user access, security roles and permissions
• Acting as a key point of contact for Dynamics 365 CE support and troubleshooting
• Working with stakeholders to understand business requirements and identify opportunities to improve systems, processes and workflows
• Developing automated workflows across areas such as lead management, sales pipelines and customer service
• Supporting Dynamics 365 CE projects from requirements gathering and solution development through to implementation
• Integrating Dynamics 365 CE with other business systems and third-party applications
• Developing test scripts and supporting UAT and smoke testing with end users
• Creating automated workflows and business processes using Power Automate
• Managing Power Platform solutions across development, testing and production environments
• Maintaining documentation for system configurations, workflows and processes
• Monitoring platform performance and supporting continuous improvement across the environment

Required Skills:

• Experience configuring and customising Dynamics 365 CE across Sales, Customer Service and Customer Insights Journeys
• Development experience with JavaScript and C#
• Strong knowledge of Dynamics CE data imports, exports, data integrity and migration
• Experience integrating Dynamics CE with third-party systems
• Experience training and supporting end users across Dynamics CE and Power Platform
• Experience designing automated workflows and business processes within Dynamics CE and/or Power Automate
• Strong problem-solving skills and attention to detail
• Experience with business rules analysis, user stories and acceptance criteria

Interested candidates can send their updated resume to Sign in to view email or reach me @ M: 61283195529