Desktop Support & Asset Management Officer

Location : ACT

Contract : Till 30 June 2027 with an extension option for 12 months

Clearance : Mandatory NV1

About the Role

We are seeking a Desktop Support & Asset Management Officer to support ICT equipment logistics, warehouse operations and end-user technical support. The role involves managing ICT assets throughout their lifecycle, coordinating equipment deployments and maintaining accurate inventory records.

Key Responsibilities

• Receive, label, track, store and deploy ICT equipment.
• Maintain asset registers, inventory records and conduct stocktakes.
• Coordinate equipment movements, warehouse operations and site setups.
• Manage logistics requests and asset tracking through systems such as ServiceNow.
• Provide basic desktop support and troubleshoot ICT equipment issues.
• Support equipment relocations, deployments and operational activities.

About You

• Experience in desktop support, ICT asset management, warehousing or logistics.
• Strong organisational, record-keeping and communication skills.
• Ability to manage competing priorities and work effectively in a team.
• Basic ICT troubleshooting and inventory management experience.

Desirable: Experience with ServiceNow, asset management systems, forklift operation or relevant safety certifications.

Mandatory Requirement: Applicants must hold an active Negative Vetting Level 1 (NV1) security clearance.