Collections Officer

The Opportunity

An exciting temporary opportunity has become available for an experienced Collections Officer to join a well-established organisation based in Brisbane. This is a fantastic opportunity for someone with strong collections experience who can hit the ground running and drive the recovery of a high-volume in outstanding debt over a 6-month contract.

If you have a strong background in aged debt recovery, enjoy negotiating payment arrangements and thrive in a high-volume environment, we'd love to hear from you.

The Role

Reporting to the relevant manager, you'll be responsible for managing a high-volume portfolio of overdue accounts, focusing on aged debt recovery, negotiating with customers and maximising cash collections across the business.

• Manage a high-volume portfolio of overdue accounts and aged debt
• Proactively contact customers to follow up overdue invoices and secure payment
• Negotiate payment plans and arrangements to facilitate debt recovery
• Prioritise aged debt based on value, risk and recovery potential
• Investigate and resolve account queries, invoice discrepancies and payment disputes
• Monitor aged debtor reports and maintain accurate records of collection activities
• Follow up on broken payment promises and outstanding payment commitments
• Build and maintain professional relationships with customers while managing difficult conversations
• Liaise with internal stakeholders to resolve outstanding account issues
• Escalate high-risk and long-outstanding accounts where required
• Provide regular updates on collection progress, outstanding balances and recovery targets
• Work towards cash collection targets within a fast-paced environment

About You

• Previous experience in a high-volume collections or credit control position
• Proven experience in aged debt recovery and collecting overdue invoices
• Demonstrated ability to negotiate payment arrangements and secure outstanding payments
• Experience managing a large portfolio of debtor accounts
• Strong communication and negotiation skills, with the confidence to have difficult conversations
• Ability to hit the ground running and commit to a 6-month temporary contract

What's on Offer

• 6-month temporary Collections Officer opportunity
• Flexible hours and hybrid opportunities
• High-volume role with a strong focus on cash collection and debt recovery
• Opportunity to make an immediate impact within an established organisation
• Competitive hourly rate based on experience

How to Apply

Sharp & Carter often have a range of positions available that may not yet be advertised. If you feel this opportunity is interesting yet not quite right, we still encourage you to apply or send your CV directly to the email address below. That way, we can learn more about your career goals and ensure you remain informed about exciting opportunities across the Brisbane market.

For more information about this opportunity, please contact Aleah Borgas or Antonia Waldron for a confidential discussion.

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0488 159 430

[email protected]

0491 257 346