Customer Service | Contact Centre

Whether you’re over scripts, call timers, and rinse-and-repeat days…

or you just know you’re better than the role you’re in – we should talk.

Not all contact centre roles are the same.

Some are high-volume and transactional.

Others expect more – thinking on your feet, building rapport quickly, handling pressure, and actually solving problems.

That’s the space we recruit in.

You have worked in contact centres and have strong customer service skills.

You’re resilient. You handle pressure without dropping your standard.

You build rapport quickly and communicate clearly.

You think on your feet. You back your judgement.

You can manage different personalities without missing a beat.

You build relationships – with customers and stakeholders.

And you take ownership. You follow things through.

You don’t just log problems.

You solve them.

Rarekind is Newcastle’s largest locally owned recruitment company.

We work closely with some of the best teams across Newcastle, Lake Macquarie and the Hunter. So when good roles come up – we know about them. With temp, temp-to-perm and permanent roles - you’re bound to find a role that fits your work-life balance through us:

• Contact Centre Operators / Call Centre Representatives
• Customer Service (Inbound & Outbound)
• Collections / Resolutions Officers
• Sales & Service Consultants

We don’t always advertise these roles. So if you’re open to something better – let’s talk.

If you have previous experience within call/contact centres and are a customer service superstar - hit apply! Orreach out to Lauren Linnen at ***email_hidden*** for a confidential chat.

Reference Number

BH-61671

Category: Contact Centre & Customer Service