Technical Writer

Organisation/Entity: Transport For NSW

Job category: Projects

Sydney, NSW, AU, 2000

Job reference number: 107999

Employment type: Permanent Full-Time

Salary range: $121175.0-$135716.0

You want to play a part in making NSW a better place to work, live and travel.

You have the opportunity to gain a wealth of expertise and a diverse range of skills, providing insight and knowledge without losing sight of your work-life balance or wellbeing.

In this role, you'll:

Play a key part in developing and maintaining clear, consistent and fit for purpose Infrastructure Management System (IMS) documentation that supports effective governance, compliance and delivery outcomes across IPE disciplines. Working closely with subject matter experts, you will translate complex project management and operational concepts into accessible documentation aligned to organisational standards and best practice.

More specifically you will

• Draft, edit and maintain IMS, procedures and guidelines across project controls, project management and related operational functions
• Ensure documentation aligns with organisational practices, regulatory requirements and industry standards
• Collaborate with subject matter experts across project delivery and operational teams to validate and refine content
• Coordinate document ownership, scheduled reviews and approval workflows to support effective documentation governance
• Maintain and curate content within the centralised IMS repository, ensuring accessibility, accuracy and version control
• Participate in peer reviews and quality assurance activities to uphold documentation standards
• Support training and engagement activities that promote awareness and correct use of IMS documentation
• Contribute to continuous improvement initiatives to enhance the clarity, usability and integration of content

For more information on this position and business unit, view the role description and information pack.

About You

You are an experienced technical writer with a strong understanding of documentation governance and lifecycle management, ideally gained in a project management, project controls or operational environment. You are highly collaborative, customer focused and skilled at engaging with diverse stakeholders to produce clear, consistent and user centred documentation that supports organisational outcomes.

To succeed in this role, you will have:

• Demonstrated experience in technical writing or editing
• Strong understanding of documentation management systems
• Proven ability to work with subject matter experts to translate complex information into clear, practical documentation
• Well developed communication skills, with strong attention to detail and a commitment to quality outcomes
• Relevant tertiary qualifications in editing, technical communication or a related discipline, or equivalent professional experience

Who We Are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy

Apply today

Applications close 11:59 PM Sunday 7th June 2026

For more information about this role, please contact ***email_hidden***.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

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