Technical Support/Customer Service
Linktal Recruitment
Date: 3 days ago
City: Brisbane, Queensland
Salary:
A$75,000
-
A$90,000
per year
Contract type: Full time
Company's Summary
Our client, specialising in the design and development of integrated solar and energy storage systems is looking for a Technical Support/Customer Service (Solar).
What’s on Offer
- Permanent full-time role
- Salary – 75K – 90K + super
- On-going training and development program
- Office near Rocklea, QLD
Job Description
- Provide after sales technical support on solar & battery products.
- Responding to inbound calls & emails and offering the appropriate solution.
- Assist customer with WO warranty replacement/installation arrangements
- Providing onsite installation instructions (willing to learn)
Experiences & Requirements
- Bilingual - English & Mandarin speaker (preferred)
- Prior customer services experiences (phone calls, emails, diagnosis, solutions, CRM, WO, SOPs, etc.)
- Full work rights in Australia
Apply now or send your resume to ***email_hidden***
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