Support Need Assessors

APS6 Support Needs Assessor

The Details

• Vacancies: x80
• Location: Newcastle / Regional NSW (Hybrid / Remote with occasional local NDIS office visits)
• Work Type: Full-time hours preferred (Part-time considered at 3 - 4 days minimum)
• Contract Start: Monday, 13 July 2026
• Tenure: 6 months
• Pay rate: $61.86 p/h + Super
• Work Rights: Australian Citizenship required
• Note on Registration: Active professional registration (e.g., AHPRA) is not required, but you must hold a verified, Australian-accepted qualification.

About The Role

Are you an empathetic clinical, allied health, or education professional with a knack for deep listening and clinical reasoning?

Our Federal Government client is launching a national testing program and is seeking agile, high-performing professionals to join them as Support Needs Assessors. In this role, you will conduct comprehensive support needs assessments via semi-structured, conversational interviews with NDIS participants.

You will be responsible for reviewing files, conducting virtual or face-to-face assessments, and writing high-quality, strengths-based reports that clearly capture a participant's life situation and needs. Please note: This role focuses strictly on assessment and reporting; you will not make funding, budget, or support hour determinations.

Key Responsibilities

• Conduct and Synthesise Assessments: Gather information directly from participants and their representatives, analysing and interpreting external evidence to make evidence-based recommendations.
• Report Writing & Case Management: Prepare clear, accurate, objective, and defensible written assessment reports using digital case management tools.
• Person-Centred Communication: Communicate clearly, respectfully, and empathetically through both face-to-face and virtual channels, utilising trauma-informed and culturally aware approaches.
• Collaboration & Escalation: Work across teams to support planning processes, identifying and escalating complex risks or policy limitations when necessary.

Skills & Experience Required

We are looking for a diverse mix of backgrounds. To be successful, you must have:

• Mandatory Qualifications: A recognised tertiary qualification in Allied Health (such as Occupational Therapy, Physiotherapy, Speech Pathology, Social Work, Counselling, Dietetics, etc.) or a relevant clinical/educational discipline (RN, EN, Education degree, or Behaviour Support Practitioner). Note: Students part-way through their qualifications who possess significant, recent assessment experience may also be considered.
• Assessment Expertise: Proven experience administering support needs assessments or utilizing person-centred/strengths-based assessment frameworks. Experience with semi-structured interviews is highly regarded.
• Communication & Writing: Advanced interpersonal skills to navigate complex, sensitive conversations, paired with strong analytical writing skills to produce clear, defensible reports.
• Clinical Practice: A deep commitment to trauma-informed, culturally safe, and person-centered practices.
• Tech Literacy: Digital literacy to navigate CRM case management systems and conduct video meetings (e.g., Microsoft Teams).

What We Offer & Team Culture

• Comprehensive Training: A 3-week initial structured training and accreditation program (facilitated and self-paced), followed by immersive coaching to get you up to speed quickly.
• A Supportive Environment: You will join a collaborative, geographically structured team. We champion a "courageous" and high-performing culture that heavily prioritizes staff wellbeing through team meetings, dedicated "green rooms" for Q&A, and 1:1 coaching.
• Flexible Arrangements: Enjoy hybrid and remote working flexibility.

Mandatory Pre-Employment Checks

• Australian Citizenship is a Mandatory requirement
• Proof of above mentioned qualification is a requirement.

How to Apply

Please submit your updated CV and Cover Letter.

Crucial: You must embed clear evidence of your qualifications directly inside your CV file so our team can fast-track your application. Please also ensure your current geographic location is clearly stated.

Please reach out to ***email_hidden*** with any questions.

Please note: Applications Close: Friday, 12 June 2026

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.