Head of Security & Facilities Operations

• Join an organisation that has been proudly recognised certified as a 2025 Great Place to Work for five consecutive years
• Hybrid work environment
• Play an impactful role in financing Australian exports and interests

YOUR NEW ROLE

Location: Sydney

Role Type: Full-time Permanent

For almost 70 years, Export Finance Australia has helped Australian businesses grow and succeed internationally with finance to secure opportunities, expand into new markets and diversify their presence. We support critical minerals and defence sectors, finance projects that strengthen economic resilience and advance net zero, and back Australian investment in sustainable infrastructure.

Working with banks, other Government agencies and international partners, we back Australia’s exporters, supply chain businesses and industries, contributing to a more stable and prosperous Indo-Pacific while advancing Australia’s trade, investment and economic security objectives.

The Head of Security and Facilities Operations is responsible for the leadership, governance, and operational excellence of all security issues as well as facilities and property-related services across EFA. EFA own and operate an 11-story building in Sydney’s CBD, occupying a number of floors and renting out a number to tenants. This role will be responsible for ensuring the safe and secure operations of the building.

The role ensures that all physical workspaces are safe, compliant, cost effective and sustainable, while delivering a high-quality employee and tenant experience. The role also manages security issues for the organisation ensuring a secure and appropriately managed operating environment. The role leads a small team of two and manages key external partners to deliver end to end facilities management, including security measures, property operations, workplace experience, compliance, risk management and vendor governance.

ABOUT YOU

Security management:

• Determine and oversee appropriate security measures for the organisation including physical security requirements appropriate for a government agency based in Sydney.
• Manage security clearances and ensure appropriate handling of security access for staff.
• Oversee the end-to-end operations of EFA’s premises, ensuring a safe, functional, clean and high-quality working environment.
• Lead tenant relationship management, including lease obligations, onboarding/offboarding and stakeholder management.
• Manage the efficient running of the secure room including liaising with the relevant Government authorities to ensure the room remains secure.

Vendor and contractor management:

• Lead the sourcing, selection and performance management of external vendors, contractors and service providers.
• Establish robust service level agreements (SLAs).

Compliance, Risk and Safety:

• Ensure full compliance with building regulations, workplace health and safety (WHS), and statutory obligations.
• Oversee risk management frameworks, including incident management, business continuity and emergency preparedness.
• Maintain compliance across essential services (fire, electrical, lifts, etc) and audit requirements.
• Lead emergency planning, crisis response protocols and evacuation procedures.

Capital works and projects:

• Lead and oversee capital works programs, refurbishments and fit outs.
• Ensure projects are delivered on time, within budget and aligned to organisational standards.
• Collaborate with internal stakeholders on workplace transformation and design initiatives.
• Manage project risks, governance and stakeholder communication.

Sustainability and ESG initiatives:

• Support sustainability strategies across facilities operations
• Drive initiatives to improve energy efficiency, waste reduction and environmental performance.

QUALIFICATIONS & SKILLS

Qualifications

• Relevant degree, certificate or diploma in Facilities Managements, Property or related discipline
• Industry certifications highly regarded.
• First Aid Certificate and/or Fire Warden Training (or willingness to obtain)
• Security Clearance – Active security clearance is highly desirable

Experience and knowledge

• Experience in facilities management, building operations or property administration
• Experience in working with commercial tenants or shared office spaces
• Strong experience in vendor management, contract negotiation and service delivery oversight
• Strong understanding of compliance, WHS and regulatory frameworks
• Good analytical skills and understanding of financial impact of decisions

Even if you haven’t ticked every box but this role resonates with you, don't rule yourself out just yet, we'd love to hear from you!

OUR BENEFITS & CULTURE

We are small enough to have an impact, BIG enough to make a world of difference and it starts with our people.

We support flexible working and pride ourselves in fostering a culture that is inclusive, diverse and collaborative. We are proud to be certified as a 2025 Great Place to Work for a fifth consecutive year, recognised on the 2023 AFR BOSS Best Places to Work list and listed as one of Australia’s Best Workplaces for Women in 2025.

In line with our commitment to our people, we have a comprehensive array of benefits available to our employees:

• Generous leave provisions (e.g. Annual Wellbeing day) & leave purchase opportunities
• 18 weeks paid parental leave for primary care givers
• Thorough induction onboarding program
• Fitness Passport along with other Health & Wellbeing initiatives
• Gender affirmation leave
• Income Protection Insurance
• Community volunteering
• and many more!

Our headquarters is based in Sydney CBD, and we have a national presence across Melbourne, Canberra, Brisbane, Perth and Adelaide.

ELIGIBILITY

Australian Citizenship - To be eligible to apply for this position, applicants must hold Australian Citizenship at the time of application.

Security Clearance - To be eligible to apply for this position, applicants must be able to obtain and maintain a Baseline security clearance.

SOUND LIKE YOU? APPLY!

Applications close: 17 June 2026

Interviews will occur in parallel, so please apply ASAP.

Enquiries: ***email_hidden***

To apply, please click ‘apply’ or email your CV to ***email_hidden***

By choosing to apply, you agree to the recruitment privacy policy.

We invite and welcome applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, people with disability and members of the LGBTQIA+ community.

If you are a candidate with a disability, let us know how we can provide you with additional support.

ABOUT EXPORT FINANCE AUSTRALIA

Export Finance Australia is Australia’s export credit agency.

We provide finance to support Australian export trade and overseas infrastructure development across the Pacific and Indo-Pacific. Through our loans, bonds and guarantees, we support businesses – from small and medium-sized enterprises (SMEs) to large corporates – foreign governments and infrastructure projects, to take on the world.

Working with banks, other government agencies and our partners, together we are helping drive international success for Australian businesses.

The reason our people join us, stay with us and grow with us is because they wholeheartedly believe in our purpose. They can see the impact we create for our customers.

We are a highly purpose-driven organisation. We seek to create an inclusive culture that values our customers and employees. Our people are expected to champion this and play a key role in achieving those outcomes. In working towards our strategy, our people display our IMPACT leadership behaviours of Frank & Fearless, Dexterous & Agile and Careful & Diligent

For more information about us, please refer to our website.

Applications from recruitment agencies will not be considered on this occasion.