Sales Coordinator / Client Relationship Coordinator

SHRI Homes | Truganina, Melbourne | Full-time

SHRI Homes is looking for a proactive and organised Sales Coordinator / Client Relationship Coordinator to support our growing sales pipeline.

This is not a hard sales role. The focus is on lead follow-up, CRM updates, client communication, appointment booking and supporting the sales team so every enquiry is handled professionally.

You will be responsible for making sure no lead is missed, every follow-up is completed, and every client receives a warm and professional SHRI Homes experience from the first contact.

This role is ideal for someone with previous experience in sales support, customer service, property, real estate, mortgage broking or administration who wants to grow into a stronger client relationship role.

Key Responsibilities

• Respond to and follow up new enquiries.
• Book appointments and support the sales team.
• Qualify leads by understanding client requirements, land status, budget and timing.
• Keep CRM updated with notes, stages and next steps.
• Send follow-up emails and messages.
• Prepare weekly lead and pipeline reports.
• Support client nurture, review and referral follow-ups.

We’re looking for someone who is

• Well-spoken and confident on the phone.
• Highly organised and process-driven.
• Reliable with follow-up.
• Strong with admin and CRM systems.
• Warm, professional and client-focused.
• Positive, accountable and willing to learn.

Experience in real estate, property, mortgage broking, building, customer service, sales support or admin coordination will be highly regarded.

This role is suited to someone who takes pride in follow-up, enjoys speaking with people, and likes bringing order, structure and consistency to a growing sales process.

This is a great opportunity to join a growing custom home builder and develop into a key role within the sales and client relationship team.

To apply, Please email your resume and a short introduction to: ***email_hidden***

Subject line: Sales Coordinator Application [Your Name]

• In your message, please include why you believe you would be a strong fit for a client-focused sales coordination role at SHRI Homes.