Project Support Officer

Downer Rail is a leading provider of rollingstock asset management services in Australia; we have a deep history within the rail industry and currently has world class leading expertise in house that deliver whole-of-life asset management support to our customers. Our capability allows us to offer turnkey solutions for complex projects and spans every project phase, from design and manufacture to through-life-support, condition monitoring and data analytics, to fleet maintenance, operations, and comprehensive overhaul of assets.

About the Role

We are seeking a detail-oriented and proactive Project Support Officer to support the management and resolution of Goods Received Not Invoiced (GRNI) balances across the business. This role is critical in ensuring the accuracy of financial reporting relating to GRNI, maintaining strong stakeholder relationships, and supporting efficient Procure-to-Pay (P2P) processes.

The successful candidate will work closely with Procurement, Accounts Payable, Supply Chain, Operations, and Business Stakeholders to investigate and resolve aged GRNI items, improve process compliance, and drive continuous improvement initiatives.

Key Responsibilities

• Review, analyse, and reconcile GRNI balances
• Investigate aged and outstanding GRNI transactions and coordinate resolution with relevant stakeholders.
• Liaise with Accounts Payable, Procurement, Warehouse, Supply Chain, and Business Units to resolve discrepancies.
• Monitor and report on GRNI ageing, trends, and key performance indicators.
• Identify root causes of recurring GRNI issues and recommend corrective actions.
• Ensure compliance with financial controls, policies, and procedures.
• Assist in improving Procure-to-Pay processes and data quality.
• Prepare management reports and provide insights on unresolved balances and risks.
Participate in system and process improvement initiatives to reduce GRNI volumes

Skills & Experience

• Experience in Accounts Payable, Procurement, Supply Chain, or Shared Services.
• Strong understanding of Procure-to-Pay (P2P) processes.
• Experience investigating and resolving reconciliation issues.
• Strong analytical and problem-solving skills.
• Excellent stakeholder management and communication skills.
• High attention to detail and ability to manage large volumes of data.
• Intermediate to advanced Excel skills.
Experience with ERP systems such as JDEGS, Maximo, or similar is desirable

What We're Looking For

• A proactive individual who can work independently and drive outcomes.
• Strong customer service mindset and ability to build relationships across the business.
• Ability to challenge existing processes and identify opportunities for improvement.
• Organised and capable of managing competing priorities in a fast-paced environment.
Commitment to accuracy, accountability, and continuous improvement

What We Offer

• A workplace focused on Zero Harm; safety is at the core of everything we do
• Flexible working arrangements to encourage work/life balance
Work for a leading ASX multi-disciplinary organisation

For further information regarding this opportunity please contact ***email_hidden***

Employment with Downer is subject to a Pre-Employment Medical, and on-going drug and alcohol screening.

Downer does not accept any unsolicited resume referrals from Recruitment Agencies.

Notwithstanding the location of this position, all qualified Australian citizens and permanent residents from all locations are encouraged to apply.

Downer Group is an employer that acknowledges and embraces the importance of our people’s diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone.