Clerical Officer

Job No: BC3584 Location: Blacktown, NSW

Blacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 450,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community and people from more than 180 different birthplaces and languages.

With $26.43 billion regional economy, Blacktown City is also home to 34,000 businesses. Working at Blacktown City Council provides widespread, exciting professional opportunities. Our Council is leading the transformation of Blacktown City and Western Sydney. We are implementing a vision for a modern city, full of opportunity for our residents and businesses.

Our Council is led by highly skilled and experienced professionals, working with talented and passionate teams across a diverse range of business units. We are delivering high quality, customer-focused services, experiences, and facilities, and leading a program of strategic planning, activity and investment.

Blacktown City Council strives to be an inclusive workplace for all people. We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.

About the opportunity

We are seeking a motivated and customer-focused Clerical Officer to join our Development Assessment team on a permanent, full-time basis.

This is an exciting opportunity for an energetic, proactive and skilled team member to support the Portal and Gateway Administration Team. In this role, you will play a key part in the day-to-day operations of Council's Development Services Section by:

• Processing applications lodged through the NSW Planning Portal
• Providing administrative support to Development Assessment and Development Services staff
• Delivering high-quality customer service to residents, applicants, consultants and other stakeholders
• Assisting customers with enquiries relating to planning and development processes
• Maintaining accurate records and ensuring compliance with relevant procedures and legislative requirements
• Providing advice and support to internal and external stakeholders to achieve positive customer outcomes.

The ideal candidate will possess strong administrative and organisational skills, excellent communication abilities, a commitment to customer service and the ability to work effectively in a collaborative team environment.

Qualifications and experience

Essential

• A minimum of 12 months’ work experience in a similar role
• Knowledge of applicable legislation/regulations
• Computer literate
• Demonstrated commitment to customer service
• Ability to work within a team environment
• Availability to work flexible working hours
• Current class C driver’s licence.

Desirable

• Relevant office experience and good keyboard skills
• Demonstrated ability to work in a team environment
• Ability to deal efficiently with multiple tasks
• Data entry experience, high volume.

Remuneration and benefits

The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.

• Entry level for this position starts at $1,315.70 per week
• 35-hour working week
• Opportunity to participate in Council's flextime arrangement
• Employee benefits such as leave entitlements (where applicable), 12% employer contribution payable to your nominated superannuation fund, Fitness Passport, gym membership discounts, and social clubs.

Our commitment to safety

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.

using our fast and easy-to-use online application process:

• Have your resume and any other relevant documentation ready to attach.

• Have a personal email address ready to use and complete your application without 'logging out' of the system.

• Review the questions and decide on your responses before commencing your application. Best of luck.

Closing date: Sunday 21 June 2026, 11.59 pm

Contact officer: Cass Snelgrove on 9839 6947 or ***email_hidden***

Internal ref: BCC1772

Allows you to pre-fill the application using your SEEK profile information and resumé