Group Support Coordinator

Permanent Full Time - 36.25 hours per week

$91,140.33 to $97,653.03 Annually + 13% super

RCC Officers' Level 4

Redland City Council offers you the chance to improve lives and shape your own career… on beautiful Redlands Coast.

Redlands is proud to rank among Queensland’s Top 5 local government areas for wellbeing in the SGS Cities and Regions Wellbeing Index - confirming our community as a great place to live, work, and grow.

Join our team as a Group Support Coordinator and make a meaningful difference in our community by supporting the vital operations of the City Assets Group.

Are you an organised and proactive professional looking to be part of a dynamic team within a supportive and inclusive environment? Redland City Council is seeking a talented Group Support Coordinator to drive administrative excellence and innovation across our organisation. The City Assets Group plays a critical role in shaping the city’s infrastructure, leading strategy, management, and project planning across key areas, including Civil and Traffic, Civic and Open Spaces, Marine, Water and Wastewater, and Waste Infrastructure.

If you bring a strong background in administrative support and are passionate about building positive, collaborative relationships, this could be the perfect opportunity for you.

Your responsibilities will include

• Administrative Excellence: Provide high-level administrative and financial support, ensuring smooth coordination of processes and initiatives to meet Group, Department, and Organisational objectives.
• Project Management: Assist with project management by researching, analysing, interpreting, and presenting information to support the development and implementation of key projects.
• Stakeholder Engagement: Develop and maintain strong working relationships with internal and external stakeholders, including officers from the CEO and Mayors' offices, ensuring effective communication and problem-solving.
• Financial Management: Contribute to budget preparation, analysis, reconciliation, and reporting, supporting the Group’s financial responsibilities.
• Process Improvement: Lead business improvement projects, developing standard operating procedures to ensure audit compliance and service delivery excellence.
• Mentoring: Although no direct reports you will mentor and inspire Business Support Officers and Administration Trainees, creating an attractive, rewarding workplace.

Skills and experience

• Interpersonal and Relationship Building Skills: Highly developed communication and liaison skills will be crucial. You will work closely with the office of the General Manager, fostering strong, collaborative relationships.
• Networking Skills: You will be adept at navigating the organisation, building networks quickly and effectively. This includes inquiries from the office of the CEO and Mayor, with ease and professionalism.
• Initiative: Your proactive approach will be essential in solving problems and driving improvements, demonstrating a proactive and solutions-focused mindset.
• Adaptability: Your flexibility and adaptability in managing various tasks and challenges will ensure that the Group operates smoothly and efficiently.
• Communication Skills: Your excellent oral and written communication skills will enable you to convey information clearly and effectively to various stakeholders.
• Problem-Solving: You will have strong problem-solving skills, allowing you to address and resolve issues promptly and efficiently.
• Attention to Detail: Your meticulous attention to detail will ensure that all administrative and financial tasks are performed accurately and to a high standard.
• Confidentiality: You will handle sensitive information with the utmost confidentiality and integrity, maintaining trust and professionalism at all times.
• Time Management: Your ability to manage your time effectively will enable you to juggle multiple priorities and meet deadlines consistently.

Make sure to read the full Position Description before applying - it outlines everything you need to tailor your resume and cover letter.

Why this role stands out

• Flexible Work Hours: Enjoy a standard 36.25-hour workweek with flexible arrangements to support your work-life balance.
• Supportive Culture: Thrive in a family-oriented environment where leaders are incredibly supportive and teamwork is emphasized.
• Professional Growth: Access continuous learning and development opportunities to advance your career.
• Variety and Influence: Work on a wide range of projects, with significant influence within the administrative team.

Working for us means enjoying diverse work and gaining opportunities to grow in a region of outstanding natural beauty - Redlands Coast. In return for your passion and commitment to making a meaningful and ongoing contribution to our naturally wonderful community, we offer great benefits and the balance you need to bring the best you.

More reasons to love working with us

• Professional development – job-specific training, study assistance, leadership and critical skills programs, plus access to an extensive range of online courses through LinkedIn Learning. We invest in your growth from day one.
• Generous leave entitlements including 4 weeks annual leave with leave loading, 15 days personal/carer’s leave, 14 weeks paid parental leave, and additional flexible leave options to support your lifestyle.
• Rewarding role-specific allowances recognising the responsibilities, skill, and impact of your position.
• Mental health and wellbeing support – access to EAP, external providers, training, and awareness programs to foster openness and reduce stigma.
• Exclusive employee lifestyle perks – discounts, cashback, health benefits, and savings on essentials, travel, tech, dining, and car ownership through novated leasing, plus employee banking benefits.
• Flexible working options – access RedFlex, offering flexibility in how, when, and where you work.
• Optional purchased leave available after probation.
• Incentives for returning from parental leave including credited leave and superannuation benefits.

View more great employee benefits here.

Who we are

Redland City Council is a local government organisation proudly serving the Redlands Coast community. From maintaining roads, parks, waterways and islands, to delivering essential services like waste, water, libraries, and community events - we support the city’s day-to-day life and long-term growth. With over 1,200 employees across diverse teams, we’re committed to shaping a thriving, sustainable region that our community is proud of.

Guided by our Values, we’re proud of the work we do and the people who make it possible. Visit our careers page to learn more about the stories of our incredible team.

Eligibility

• Successful applicants will be asked to consent to a criminal history check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
• To be eligible for employment, applicants must have the legal right to work in Australia.

Ready to join us?

Click Apply to submit your application via Council’s online portal (or through OURspace for current employees). Please include:

• A one-page cover letter; and
• A current resume outlining how you meet the role requirements.

Note: We do not accept email, hard copy or third-party applications.

For more information about this position (200102), please contact Melanie Rodrigues on (07) 3829 8159. Applications for this position close at 11:59 p.m. Australian Eastern Standard Time (AEST) on 15/06/2026.

At Redland City Council, we’re committed to creating a diverse and inclusive workplace where everyone feels respected, supported and able to contribute to their full potential. We value the unique perspectives and experiences our people bring to serving our community.

To support an inclusive recruitment experience, please let us know if you require any adjustments during the recruitment or interview process by contacting ***email_hidden***