Regional Operations Manager

About Carpentaria

Carpentaria is a not-for-profit organisation providing Disability and Therapy Services for children, adolescents and adults, through:

• Allied Health therapy programs (including Speech Therapy, Occupational Therapy, Physiotherapy, Psychology)
• Independent Living programs
• Pathways Program
• Employment and Training
• Specialist Disability Accommodation

We deliver innovative and flexible services to empower people to thrive and live a great life and are committed to a philosophy that respects the rights of individuals to make informed choices about their lives.

Purpose

The Regional Operations Manager – Remote Services is a senior operational leadership role responsible for providing high-level operational, and workforce support across Carpentaria's regional and remote service footprint. The role is designed as a highly mobile operational leadership resource to support operational continuity, workforce stability, participant safety, and service quality outcomes.

Ideal candidate

• Minimum Diploma in relevant qualification in community services
• Strong understanding of NDIS Practice Standards, safeguarding obligations, operational risk management, and compliance frameworks
• Proven ability to lead within high-pressure, fast-paced, and operationally complex environments
• Demonstrated ability to provide operational intervention, workforce stabilisation, and crisis management support
• Demonstrated experience leading and developing managers and high-performing teams across geographically dispersed services
• High-level communication, leadership, and problem-solving skills
• Demonstrated ability to coach, mentor, and support operational leaders and teams

Remuneration And Benefits

A competitive remuneration and benefits package is on offer, including:

• Competitive base salary package
• Salary packaging available (equivalent of up to $6,400 additional salary) for part-time employees
• 5 weeks annual leave + 17.5% leave loading
• Access to employee discounts and wellness benefits
• Access to free confidential counselling and support via our Employee Assistance Program (EAP)
• On site cafe and free parking
• Work satisfaction - love what you do and why you do it!

Recruitment process

Our recruitment process is based on values, skills and qualifications. Please review the position description here: https://carpentaria.org.au/wp-content/uploads/Regional-Operations-Manager-May-2026.pdf

For more information on this exciting opportunity please review the role profile here: https://carpentaria.org.au/wp-content/uploads/Role-Profile-Regional-Operations-Manager.pdf

Contacts and further information

For more information and the position description, or to have a confidential discussion, please contact Latia Grbac, Operations Workforce Coordinator on 0439 230 870 or ***email_hidden***

Further information about Carpentaria is available at carpentaria.org.au.