Service Manager - Mitsubishi/Subaru/GWM Dealership - Capalaba

Service Manager – Mitsubishi, Subaru & GWM | Capalaba

Lead Aftersales Excellence with an 80-Year Automotive Leader

Bartons Motor Group is proud to celebrate

80 years of automotive excellence — and we’re just getting started.

As a family-owned business, we retail over

750 vehicles per month and represent

18 leading brands across our group. Our reputation is built on delivering an exceptional experience — every customer, every time.

We’re now looking for a driven and experienced

Service Manager to lead our Mitsubishi, Subaru & GWM Service Department at Capalaba.

About The Opportunity

This is your chance to take the reins of a high-performing, fast-paced workshop and make a real impact. You’ll lead a committed team, drive performance, and elevate the customer experience to the next level.

What You’ll Get

• Competitive salary package + performance incentives
• Company vehicle or vehicle allowance
• Monday to Friday role (occasional Saturdays as required)
• Strong, supportive leadership team
• Ongoing training & career development
• Long-term stability with a growing, family-owned business
• Employee benefits program
• Employee Assistance Program (EAP)

About You

You’re a confident leader who knows how to balance people, performance, and process.

You Bring

• Proven experience as a Service Manager in a high-volume dealership
• Strong leadership and team development skills
• Exceptional communication and customer service ability
• High-level organisation and time management
• Deep understanding of Aftersales operations
• A results-driven mindset with a focus on continuous improvement
• A proactive, solutions-focused attitude
• Integrity, professionalism, and accountability

Key Responsibilities

• Lead daily operations of the Service Department
• Drive sales, productivity, and customer satisfaction outcomes
• Manage, coach, and develop your service team
• Ensure compliance with Bartons and manufacturer standards
• Achieve and exceed internal and OEM KPIs
• Oversee accurate and timely warranty processing
• Deliver a standout customer experience at every touchpoint

At Bartons, you’ll be part of a business that values performance, people, and progression — all within a supportive and down-to-earth culture.

If you’re ready to step into a leadership role where you can truly make your mark, apply now.

Please note: Only candidates selected for an interview will be contacted.

We believe that our strength comes from our people, and we’re committed to building a team that reflects the diversity of our community. We welcome individuals from all backgrounds, experiences, and perspectives to apply — and we’re proud to provide an environment where everyone feels respected, supported, and valued.