Service Coordinator - Tier 2 Commercial Contractor

Join a well-established leader in the fire protection industry and take on a key role as a Service Coordinator. This position offers the chance to be part of a supportive team, where your organisational skills and customer service focus will ensure seamless delivery of essential services.

The Role

• Coordinate and schedule service technicians for maintenance, testing, and repairs
• Manage client enquiries and provide updates on job progress
• Prepare work orders, quotes, and service documentation
• Monitor compliance with industry standards and safety regulations
• Support field staff and customers to deliver efficient service outcomes

About You

• Experience in service coordination, scheduling, or administration (fire protection or building services background)
• Strong organisational skills and the ability to prioritise in a fast-paced environment
• Clear and confident communicator with a customer-first mindset
• Proficient with Microsoft Office and scheduling/ERP systems (Uptick knowledge highly regarded)
• Able to problem-solve and remain calm under pressure

What’s on Offer

• Up to $90k + super
• North West Sydney
• Growing teams, training and progression
• Be involved in some of NSW largest infrastructure projects
• Modern office with on-site parking

For any questions relating to this role or other opportunities with D&B and our clients please contact Rebecca Rollison at Sign in to view email or click apply. Your application will be treated as strictly confidential