Medical Receptionist/Secretary

Litton Andrews – providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.

Our client, a highly regarded surgical practice based at St Andrews Private Hospital in Spring Hill, is seeking an experienced

Medical Receptionist/Secretary to join their dedicated team. This permanent, part-time position offers 4 days per week – Monday, Wednesday, Thursday and Friday, from 8:00am to 4:30pm with some flexibility around hours to suit clinic requirements.

Working closely with the Surgeon and Practice Manager, you will play a key role in supporting the smooth day-to-day operations of the practice across 3 locations. As part of a solo surgical practice, you will be joining a close-knit team that is committed to providing personalised, patient-focused care in a warm and welcoming environment.

The successful candidate will have extensive experience in medical administration, along with exceptional organisational and communication skills. You will be confident managing competing priorities, maintaining accuracy and efficiency and delivering a high standard of service to patients, specialists and healthcare providers.

This is an excellent opportunity for an experienced medical administration professional who values teamwork, professionalism and contributing to a patient-centred practice.

Key Duties And Responsibilities

• Coordinating patient consultation appointments across 3 Brisbane-based private hospitals – St Andrews War Memorial Hospital, The Wesley Hospital and Greenslopes Private Hospital
• Managing the diary and running patient clinics, processing patient accounts, billing and receipting, including Eclipse and online claims, and assisting with billing and bank reconciliations
• Triaging all new patient referrals
• Preparing theatre quotes and booking theatre procedures
• Maintaining patient files and records
• Providing support with patient correspondence, noting that the Surgeons uses a full AI platform for correspondence
• Supporting the migration from the current medical software platform (Incisive) to Xestro in the foreseeable future.

To Be Closely Considered, The Successful Applicant Will Demonstrate

• A minimum of 2+ years experience as a Medical Receptionist or Medical Secretary in a similar medical setting, ideally within a surgical specialist practice
• Experience and proficiency with Genie, Gentu and/or Xestro software, and Medical Objects
• Strong knowledge of patient billing, including Medicare, Private Health Funds, ADF, DVA, and WorkCover
• Reliable transport options to travel across the 3 clinic locations.
• Excellent communication and interpersonal skills, with a warm and caring approach towards patients.
• A strong work ethic, reliability, and the ability to work independently
• Excellent organisational and time management skills, with the ability to manage multiple priorities efficiently.

Remuneration

A salary in the range of $38 - $43 per hour plus superannuation will be considered for a suitably experienced candidate. The final salary is negotiable and will reflect the candidate’s relevant skills and experience. A carparking allowance will also be available for the successful candidate.

If you are interested in applying for this position or wish to discuss the role in more detail, please email your CV in confidence to Sign in to view email or [email protected] alternatively you can also contact Cathy Litton and her team directly on (07) 3184 6648 or 0422 888 040 (a/hours).

To view a full listing of our temporary and permanent vacancies, visit us at www.littonandrews.com