Engineering and Operations Supervisor

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves

We're seeking an Engineering and Operations Supervisor to serve as the on-site point of contact for our client, leading comprehensive building operations including engineering systems, contractor management, and capital project delivery. You'll manage vendor relationships and maintain strict health and safety compliance across all operations. This role requires strong stakeholder engagement, financial acumen to manage budgets and contracts. You'll drive continuous improvement initiatives while managing everything from day-to-day operations to complex fitout projects and emergency response. The ideal candidate will balance strategic planning with hands-on operational management, ensuring service excellence and client satisfaction across all facilities management functions.

An overview of the role

• People & Stakeholder Management Coach and mentor the onsite team while serving as the primary client contact. Build strong stakeholder relationships across all organizational levels and represent Facilities at monthly/quarterly client meetings.
• Vendor & Contract Management Oversee all vendor relationships and contract lifecycles, ensuring on-time, on-budget delivery. Manage contractor KPIs, tender processes, safety compliance (including inductions, CM3 registration, SWMS), and drive continuous value optimization.
• Financial & Budget Management Control site financial operations to meet/exceed targets while maintaining JLL Code of Ethics compliance. Manage service contract budgets and Capex project delivery within approved timeframes and costs.
• Engineering & Sustainability Management Optimize building engineering systems (BMS, HVAC, water, power) to achieve 5 Star NABERS energy and 4.5 Star NABERS water ratings. Conduct system reviews, identify improvement opportunities, and manage contractors to implement operational enhancements.
• Health, Safety & Risk Management Ensure full compliance with fire, health and safety regulations. Implement risk management programs, business continuity plans, JLL Permit to Work systems, and incident reporting procedures. Provide 24/7 emergency response support.
• Operations & Project Management Drive continuous improvement initiatives and maintain industry best practice operations. Manage tenant fitouts, conduct routine site inspections, and deliver projects for Queensland clients while achieving all KPI and SLA targets.

Sounds like you? This is what we are looking for:

• Proactive, solution-focused approach with strong problem-solving abilities
• High attention to detail with commitment to quality and accuracy
• Ability to work autonomously and make sound decisions under pressure
• Flexibility to provide 24/7 emergency support when required
• Valid driver's license and ability to travel to multiple sites as needed

Benefits

Great employee discounts off fitness, wellbeing & other renowned brands

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australia's #1 Commercial Real Estate firm

Premium offices

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number

REQ522158