Business Administration Representative

WE’RE HIRING | Business Administration Representative

Mint Plumbing & Relining is growing, and we’re looking for an enthusiastic, organised, and customer-focused Business Administration Representative to join our team.

As one of the first points of contact for our customers, you’ll play a vital role in supporting our operations team, coordinating our technicians, and helping deliver an exceptional customer experience.

Answering inbound calls and responding to customer enquiries

Booking jobs and coordinating technician schedules

Managing emails and general office administration

Communicating with plumbers and technicians throughout the day

Liaising with strata managers, tenants and customers

Managing job updates and customer expectations

Supporting our Business Support Officer and Director

Providing general administrative support to the operations team

We’re looking for someone who:

• Has excellent communication skills and is confident on the phone

• Is highly organised, proactive and able to multitask

• Loves solving problems and helping people

• Brings positive energy and a team-first attitude

• Has previous administration and customer service experience

Why join Mint Plumbing & Relining?

Supportive, team-driven culture

Genuine career progression opportunities

Ongoing training and development

Modern systems and structured processes

Regular team events and a positive workplace culture

Be part of a fast-growing company with big ambitions

Want to see what we’re all about? Check out our Instagram to get a feel for our team culture.

Think you’re the right fit? We’d love to hear from you!

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