Aboriginal Hospital Liaison Officer

Title: Aboriginal Hospital Liaison Officer

Requisition ID: 6767

Location

Eastern Health, VIC, AU, 3128

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Job Posting Date: 17 Jul 2026

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Aboriginal Hospital Liaison Officer

Permanent full-time | 5 weeks annual leave + monthly day off included

Work across Eastern Health sites | Every day is different!

Culture of learning and improvement | Partner in care in our health service

About the role

As the Aboriginal Hospital Liaison Officer (AHLO), you will provide culturally safe and effective support to Aboriginal and Torres Strait Islander patients within the hospital setting. Working across Box Hill Hospital, Maroondah Hospital, Angliss Hospital, Wantirna Health and other Eastern Health sites, you will deliver patient liaison and cultural support services across the Emergency Department, acute, sub-acute, and inpatient services, ensuring that culturally appropriate care is provided to Aboriginal and Torres Strait Islander patients and their families. You will also provide advice and guidance to staff on matters relating to Aboriginal cultural needs and culturally responsive care.

In collaboration with the patient's treating team, you will support the delivery of culturally appropriate care and facilitate safe discharge planning back into the community. This includes connecting patients with suitable Aboriginal and/or mainstream services that align with their individual preferences and needs.

The role plays an integral part in improving the identification of Aboriginal and Torres Strait Islander patients and acts as a cultural broker and educator, fostering understanding and collaboration between Aboriginal and non-Aboriginal staff, patients, and services.

About you

Relevant qualifications in community, social work or healthcare

A strong commitment to high quality care

Be of Aboriginal or Torres Strait Islander descent

Demonstrated knowledge and experience of the provision of Aboriginal health services in the mainstream health, primary care or welfare sectors.

The ability to work as part of a diverse team

Excellent communication and organisational skills

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role, and an offer is conditional on this being up to date prior to employment.

About Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

Mentor and Shadowing program

Access to discovery days across our 50 sites

Study and professional development leave

Friendly and supportive teams

Commitment to diversity, equity and inclusion

Fitness passport for work-life balance

Employee assistance program accessible to you and your loved ones

Flexible working hours and excellent entitlements

Salary packaging options and an employee benefits scheme

Access to private health insurance offers

Digital upskilling, such as excel and Power-Bi training

Cafes at all our hospitals

Next steps

Apply online if you feel we are a good match, you have the skills and qualities to make a difference and are eligible to work in Australia. We review all applications when we receive them, and we notify unsuccessful candidates. If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.

Good to know

We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.

We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.

As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.

Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.

Advertising may end before the closing date.

We do not accept recruitment agency applications.

Please click here to view the Position Description.

Contact Person: Megan Prout

Contact Number: 0400 943 182

Contact Email: Sign in to view email

Job Posting End Date: Wednesday 19 August 2026

Need help submitting your application?

Contact the Hiring Manager listed in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (option 1) for support.

Our Values in Action

Respect for all | Safe always | Partnering in care | Learning and improving every day