Systems Trainer

Anglicare Southern Queensland are currently recruiting for 3 Systems Trainers to join our Transformation team on a fixed term contract until the end of November 2026.

The overall purpose of the Systems Trainer role is to develop and deliver application-based training to users of Anglicare Southern Queensland. The role includes the planning, design, implementation, and delivery of system training related learning and development (L&D) activities, supporting both existing and new system implementation

The role will support the Transformation team to develop and deliver training artefacts and activities and will work as integral part of the project team, playing a vital role in supporting successful project delivery.

Responsibilities

• Design, develop and deliver training and materials to develop capability in client/care management systems
• Effectively lead all training aspects of the project to successfully deliver a comprehensive program of activities to support the change
• Design and facilitate workshops, lead face-to-face and online training
• Apply a change management approach to create and implement actionable change and training programs, including risk assessments, training assessments, resistance management plans etc.
• Provide implementation advice to project team members, business stakeholders and executives on training roll-out issues
• Identify, monitor, and document gaps in application training requirements and end user issues and develop plans to address these issues
• Review learning needs and skill gap analyses and provide advice and solutions to support the effective delivery of the training
• Develop and deliver Service specific programs and activities using flexible and blended delivery methods and applying adult learning principles to enhance accessibility

What we are looking for

• System Trainer experience and availability for an immediate start
• Strong background in best practice L&D, including in the development, implementation, delivery and evaluation of system and process training deliverables
• Experience in a similar role, providing change and/or training support
• Experience in conducting and documenting Training Needs Analysis, learning outcomes/knowledge transfer assessment, scheduling and delivery of training courses, and training evaluation.
• Able to develop highly effective working relationships by building credibility, respect and rapport with internal stakeholders
• Relevant experience working in the health, social and community services sector (desirable)

Successful candidates will also need to provide a National Police Certificate & Drivers Licence.

What’s next?

Apply now and send us your most recent CV.

For further information please contact Daniel Walsh – Sign in to view email

Applications will be progressed as they are received.

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental health issues. We promote a child-safe environment and are committed to providing on- going care and protection.