Customer Service Officer

Seeking proactive and personable Customer Service Officer to deliver exceptional customer service in a fast-paced environment.

• Full training provided, and progression opportunities in the business
• Looking for someone with excellent communication, genuine passion for a career
• 5 days on site, based in Macquarie Park - $65,000 + super

Customer Service Officer

Seeking proactive and personable Customer Service Officer to deliver exceptional customer service in a fast-paced environment.

• Based in Macquarie Park
• Site based 5 days a week
• Permanent Opportunity - Permanent Residence or Citizen Only (No WHV/Student Visas)

Joining a well-tenured team who support one another. We are seeking someone who is dedicated and motivated to do a good job not only for themselves and their career but also to be team player, and someone who demonstrates empathy and strong customer service.

Due to the industry, there are often intricate terms to learn and this business is dedicated in the full training to ensure everyone is confident in the sector and terminology.

We unfortunately, will not be consider applicants with no previous experience in Customer Service.

What you will be doing

• Answering and responding professionally to high-volume inbound calls
• Create unique and tailored experiences for customers - exceptional customer service
• Processing Financial Admin - i.e. reviewing invoices
• Data entry into system
• Ad-hoc Office duties

About you

• Excellent communication and resolution skills
• Great phone mannerisms
• Experience working in a call centre is desirable
• Strong attention to detail
• Be great on a computer, be able to pick up new systems
• Thrives in a fast-paced environment

For more information contact Sarah Swann at Sign in to view email