Principal, Business Systems Analyst

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

We are seeking a Principal Business Analyst to join our Corporate Systems team. In this strategic leadership role, you will be responsible for the integrity and success of our complex technical ecosystem. Beyond standard analysis, you will act as a primary lead for large-scale migration projects and serve as an authority on functional capability and standards. You will successfully bridge the gap between high-level business strategy and technical execution, ensuring that tasks assigned to the team are refined, aligned with organizational guardrails, and ready for delivery.

If you have a proactive leadership mindset, deep Salesforce expertise, and a passion for mentoring junior analysts, we want to hear from you.

What You Will Be Doing

Role

In this role, you will focus on maintaining the technical and functional excellence of our Corporate Systems ecosystem. Your day-to-day will involve:

• Project Leadership: Managing large-scale system and data migration projects to ensure cohesive and future-proof solutions.
• Story Refinement: Refining user stories and technical tickets with deep detail, including problem statements, acceptance criteria, and high-level solutions.
• Stakeholder Collaboration: Partnering with internal stakeholders and offshore teams to provide senior-level context for seamless technical delivery.
• Process Innovation: Analysing current BA lifecycles to proactively identify and implement automation and process improvements.
• Salesforce Architecture Support: Acting as a Subject Matter Expert (SME) to support Salesforce design and align platform capabilities with business objectives.
• Change Management: Coordinating change management strategies and documentation to support smooth system transitions for our users.

Job Qualifications

What You Will Bring

To ensure success in this role, you will need to demonstrate a blend of technical mastery, authoritative leadership, and structured communication skills.

Essential

• Education: Formal qualifications in IT or a related discipline.
• Migration Experience: Extensive, proven experience leading enterprise-level migrations and complex system integrations.
• Salesforce Expertise: Expert-level understanding of Salesforce capabilities, configuration, and technical debt prevention guardrails.
• Documentation Skills: A proven track record of translating high-level business strategy into highly actionable, granular user stories and documentation.
• Mentorship: Demonstrated experience mentoring junior or offshore analysts and maintaining rigorous quality standards.
• Communication & Core Skills: Strong written and verbal communication skills, paired with excellent organizational and time management capabilities.

Preferred

• Process Automation: Demonstrated experience implementing automated workflows across the business analysis lifecycle.
• Strategic Communication: Comfort in translating complex technical ecosystems into clear business language for senior stakeholders.

Why Join Cotality?

Cotality has a culture of collaboration- we champion ownership, initiative and leadership! To support your whole self, our benefits are built to help you thrive at work and in life.

• In addition to modern offices across Australia and New Zealand, our hybrid working model provides you with the opportunity for flexible working conditions that work best for you and the business;
• 10 half days of Wellbeing leave each year to help you recharge and access to our Employee Assistance Program;
• $600 AUD annual wellbeing allowance for gym memberships, wellness apps, ergonomic gear and more;
• Generous Parental leave offering, $750 AUD in Baby Bucks and our peer recognition turned into rewards program - Bravo!
• Free subscription to the Calm app as well as other mindfulness tools, online health and nutrition courses;
• Complimentary access to Australia’s most comprehensive property research platforms including RP Data and exclusive employee-only market updates and access to the industry’s best property experts;
• Two community and volunteer leave days each year to support meaningful causes and our charity partners.

Cotality's Diversity Commitment

Cotality is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences.

Equal Opportunity Employer Statement

Cotality is proud to be an Equal Opportunity Employer, committed to fostering a diverse, inclusive, and respectful workplace across Australia and New Zealand. We recruit, hire, train, and promote individuals based on merit, qualifications, and business needs, without regard to race, ethnicity, colour, national origin, citizenship, religion, sex, sexual orientation, gender identity, age, marital or family status, disability, or any other characteristic protected by applicable laws. We are committed to providing equal employment opportunities and maintaining a drug-free workplace free from discrimination, harassment, and bullying.

Please apply on our website for consideration.

Global Applicant Privacy Policy

By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide.

Connect with us on social media! Click on the quicklinks below to find out more about our company and associates