Change Analyst

Why Tyro?

At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 76,000 merchants across Australia and to work with almost 800 partners to create seamless experiences for hospitality, retail, services and health providers.

It starts with You.

Just like our customers, we’re obsessed with the success of our people. So, when you come onboard, we’ll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together! We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time.

Step inside life at Tyro here.

Please note that this role is a 6 month Fixed Term Contract.

About The Role

Change is at the heart of how Tyro continues to evolve. As a Change Analyst, you'll support the successful delivery of enterprise-wide transformation initiatives by helping teams understand, prepare for and adopt change. Working alongside experienced Change Managers and delivery teams, you'll play a key role in coordinating communications, learning, stakeholder engagement and governance activities that help our people navigate change with confidence.

What You'll Do

• Support enterprise change initiatives by coordinating activities across communications, learning, stakeholder engagement and business readiness.
• Assist with change impact assessments, stakeholder mapping and change planning to support successful project delivery.
• Develop and maintain communication plans, FAQs, presentations, intranet updates and other change collateral.
• Coordinate learning activities, training schedules and supporting materials to help teams prepare for upcoming change.
• Support workshops, stakeholder sessions and project governance by preparing documentation, tracking actions and coordinating logistics.
• Maintain change artefacts, dashboards and reporting in line with the Tyro Delivery Framework.
• Gather stakeholder feedback, monitor readiness and surface risks or issues to support successful change adoption.

What You'll Bring

• Strong written communication skills with the ability to produce clear, engaging and user-friendly content.
• Excellent organisational skills with a high level of attention to detail.
• The ability to manage competing priorities while coordinating multiple stakeholders and activities.
• A foundational understanding of organisational change, business analysis or project delivery.
• Confidence using Microsoft Office and/or Google Workspace to create documentation, reports and presentations.
• A proactive, collaborative approach with a genuine curiosity to learn and continuously improve.
• Exposure to change management methodologies such as ADKAR or Prosci, Agile delivery environments, or experience within financial services, technology or regulated industries will be highly regarded.

Please note that this role is a 6 month Fixed Term Contract.

What’s in it for you?

We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia. Here are just some of the things Tyros tell us they love about working here.

You’ll Also Receive

• A mix of in-office and remote working (3 days in the office)
• Learning and career development opportunities
• 18 weeks paid primary carers leave
• 12 weeks paid secondary carers leave
• Annual team-based volunteer day
• Birthday Leave
• Power Up Day (Additional day of leave)
• Weekly team social events, snacks, craft beer and wine, ping pong and video games
• Taco Tuesdays
• Mental health and wellness initiatives
• Novated leasing

Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.

Still with us?

If you’ve got this far, then you might just be a great fit for us. Don’t tick all the boxes above? That’s ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles.