Technical Lead – Customer Data Platform

Kaizen Global Technologies

Date: 1 week ago
City: Sydney, New South Wales
Est. A$129,638 - A$149,579 / yr ⓘ
Contract type: Full time

Employment: Permanent Role

Experience: 7+ years

Location: Sydney, Australia - Hybrid

Eligibility: Candidates must have the right to work in Australia (Citizen, PR, Valid Visa holders).

Role Overview

Seeking an experienced Twilio Segment CDP Lead / Architect to design and implement enterprise-scale Customer Data Platform (CDP) solutions using Twilio Segment.

Key Responsibilities

  • Design and implement Twilio Segment CDP solutions, including Sources, Destinations, Protocols, and Identity (Unify).
  • Build and manage customer identity resolution, unified profiles, and real-time data pipelines.
  • Integrate Segment with AWS services (S3, Redshift, Glue, Lambda) and downstream marketing platforms.
  • Implement data governance, privacy, consent management, and compliance controls.
  • Support DevOps, CI/CD, monitoring, and enterprise integration across cloud and business systems.

Required Skills

  • Twilio Segment CDP (or similar CDP platform)
  • AWS (S3, Redshift, Glue, Lambda)
  • APIs, Kafka, ETL/ELT, Reverse ETL
  • Identity Resolution, Data Governance, Privacy & Compliance
  • Terraform, CI/CD, Cloud Integration

Nice to Have

  • Marketing Automation or Decisioning platforms
  • CIAM and Customer Analytics
  • Telecom, Banking, or other regulated industry experience

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