Regional Manager

Why IFYS?

At IFYS, we’re committed to creating a supportive environment where both our clients and staff feel valued, respected, and empowered.

We believe our people are our greatest strength. That’s why we continually assess and invest in staff wellbeing through initiatives like the Sanctuary Model of Care, which promotes emotional, social, and physical wellness across our organisation.

We are an inclusive workplace that celebrates diversity and difference in our communities. We encourage applications from individuals who identify as Aboriginal or Torres Strait Islander.

About The Role

IFYS has an exciting opportunity for a Regional Manager to oversee our Non-Family Based Care programs in the Rockhampton region.

This role leads and manages a team of Case Managers across three programs, ensuring they are maintained to the highest level of service delivery and practice standards.

What's on offer?

• Permanent full-time employment
• Work based in Rockhampton, with travel across the region to provide oversight to programs
• Competitive remuneration + superannuation - IFYS is committed to gender pay equity
• Relocation assistance negotiable for interstate or overseas candidates
• Motor vehicle, laptop and work phone provided
• Excellent not for profit salary packaging options (package up to $15,900 per FBT year)
• Ability to work from home on occasion when business needs allow
• Respectful, supportive and inclusive work environment - working with leaders who have extensive industry knowledge
• Organisational training opportunities including the Sanctuary Model and CSE Prevention training
• Annual $250 personal wellbeing reimbursement benefit towards eligible activities
• Free access to the CALM Premium App for you and immediate family + Flight Centre personal travel discounts
• Access to the Employee Assistance Program (EAP)

Key Responsibilities Of This Role Include

• Maintain adherence to all requirements, service agreements and contracts relevant to the area
• Work with finance to maintain budgets and ensure that all programs program budgets are adhered to
• Lead and develop your team of Case Managers to create positive outcomes for young people
• Ensure all programs and employees are adequately resourced (e.g. human, safety, ICT etc.) to complete their roles effectively
• Initiate and develop strong purposeful collaborative partnerships with key stakeholders
• Actively innovate, improve practice methodology, internal processes and systems
• Assist in strategic planning and identifying growth opportunities and assist in their implementation
• Ensure the timely and accurate completion of administrative duties such as progress reports, finance documentation and business case submissions in line with legislative, procedural and contractual requirements

Essential Criteria To Be Successful In This Role

• A tertiary qualification in Human Services or related is highly desirable
• Experience in a senior management role, overseeing programs that support vulnerable people with complex needs (preferably in Child Protection and/or Residential Care, similar backgrounds will be considered)
• A strong understanding of trauma informed care, culturally safe practice and relevant legislation related to Child Protection programs
• Knowledge and understanding of First Nations culture and values and an awareness of the current issues faced by First Nations young people
• Experience managing significant budgets of multiple programs and funding streams.
• The ability and willingness to obtain a Queensland Blue Card, current Queensland Driver’s License and a Licensed Care Services Suitability Screening
• Full unrestricted working rights in Australia

Application and assessment process

When submitting your application, please include your current resume and a cover letter outlining your suitability for the role. Shortlisted candidates will be asked to participate in Psychometric and Cognitive assessments. Candidates will also be asked to submit a video response to questions prior to interviewing for the role.

Applications close: 5pm Wednesday 5th August 2026

If you would like further information on this role, please call (07) 5438 3000 and ask to speak to Tamara in the Recruitment Team or email Sign in to view email

We are deeply committed to the wellbeing, safety, cultural identity and dignity of every individual who accesses our services, including children, young people, adults and people with disabilities. As part of this commitment, we uphold best practice standards and adhere to the Human Services Quality Framework, NDIS Practice Standards and National Principles for Child Safe Organisations.

It is an offence to apply to work in a child related business regulated by the blue card system if you are a restricted person/negative notice holder.