Service Specialist

About the role

Working in Ecolab’s Healthcare division and based in Mulgrave, we are seeking a highly motivated Service Specialist on a fixed term contract, to join our high-growth, innovation, and market leading business unit covering Victoria. We provide service, equipment and consumable solutions across a wide variety of healthcare areas including Infection Control, Endoscopy, Central Sterilising and Operating Theatres.

This is fixed term contract, to the end of August 2027, where you will conduct water testing in accordance with AS/NZ 4187 within Hospitals, Day Surgeries, Clinics and some Aged Care facilities. This is an excellent opportunity to gain knowledge and experience to grow your career in the water and healthcare industries.

Key responsibilities will include

• Undertaking monthly site visits to ensure product supply and system conformity

• Complete pump calibrations on all manual sinks

• Conduct minor fixes, process improvements, demonstrations and implementation of standards including basic Validation of equipment

• Maintain customer information regularly through CRM

• Identify upsell/cross sell leads for the sales team / respective AM

• Building strong customer relationships

• Travel within Victoria, including the occasional overnight stay.

By nature, you will ideally demonstrate

• Observe compliance with safety policies and demonstrates safety behaviours.

• Exceptional communication and interpersonal skills to build, maintain and retain relationships

• A positive and enthusiastic approach to solving challenges to exceed client expectations

• Being a self-starter with a positive desire to succeed

• Ability to work cross functionally across a diverse company

Technically, you will preferably have the following

• A Trade or a “hands-on/practical” background

• Ability to work at all levels

• A full unrestricted driver’s license

• Ability to manage early morning onsite commencement around 6:30am.

• Mechanical aptitude

You don’t have to have everything on the list as all training will be given

The role offers a high degree of autonomy and will suit a professional, well organised self-starter.

About Ecolab

Every day, we make the world cleaner, safer and healthier – protecting people and vital resources. Ecolab is the global leader in water, hygiene and energy technologies and services. Around the world businesses in food service, food processing, hospitality, healthcare, industrial, and oil and gas markets choose Ecolab products and services to keep their environment clean and safe, operate efficiently and achieve sustainability goals. Our global workforce of over 44,000 employees is consistently delivering comprehensive solutions that meet the unique needs of our customers.

Life at ECOLAB

Our three behavioural shifts are People First, One United ANZ Ecolab Team and Owning the Outcome.

We believe the best teams are diverse and inclusive, there is a world of opportunity that can be found within our growing company, and delivering results and demonstrating teamwork drives advancement.

Some of the benefits you could enjoy

• Company vehicle provided

How to apply

Click APPLY to submit your application.

The preferred applicant will be subject to employment screening by Ecolab or by their external third-party provider.

Get social with us

If you would like to find out more about us, please find out more at https://en-au.ecolab.com/

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Our Commitment to a Culture of Inclusion & Belonging

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.