Gamesmaster | Melbourne CBD

Escape This

Date: 5 days ago
City: Melbourne City Centre, Victoria
Est. A$100,605 - A$114,686 / yr
Contract type: Full time

We WANT YOU!

do You Have what it takes to hold the keys to Worlds of Adventure?

Always expanding, we are on the hunt for talented, guest experience obsessed Gamesmasters, ticketing & customer service legends, rock star prop builders and genius tech guys… most importantly, we’re looking for you!

We want people who are obsessed with providing TOTALLY IMMERSIVE experiences, who live and breathe customer service and passion, who bring personality & positive energy to the party and are motivated to build-up those around them.

  • Gamesmaster | Melbourne CBD

    WE WANT YOU! We're looking for a customer experience driven Gamesmasters to deliver our brand of TOTAL IMMERSION to Melburnians at our Melbourne CBD venue on Collins Street

    Position Type: Permanent and Casual (multiple roles available)

    Salary: Per Amusement, Events and Recreation Award.

    Job Role

    • Welcoming players and guiding them through electronic check-in.
    • Briefing each group on game process and rules.
    • Escorting players to their chosen room.
    • Actively following each room’s gameplay from monitors.
    • Assist with clues as and when required.
    • Greet players as they exit game and farewell the group as they leave the venue.
    • Reset escape rooms for next group.
    • General housekeeping duties.
    • Minor maintenance as required.
    • Other duties as required.

    Essential Skills & Experience

    As the premier escape rooms operator in Australia, we expect high standards from each of our employees, including:

    • Excellent Customer Service Skills.
    • Great team skills, comradery and ethic - you must be a teamplayer!
    • Enthusiastic and outgoing personality.
    • Efficient, organised and systematic with the ability to multitask... you'll be simultaneously managing multiple teams playing different rooms!
    • High level of attention to detail.
    • High energy!
    • Responsible and trustworthy.
    • Must have basic computer literacy and be able to handle a booking system and other apps.

    Punctual Job Requirements

    • Must be able to work up until 10:00pm weeknights and midnights on weekends.
    • Must be flexible in regards to shift allocation and changes at short notice.
    • Please note that majority of the work will be over the weekends.

    To apply, please send your resume and an explanation of why you fit the above criteria to

    The game is on – will you be a part of it?

For employers only

Is this your company's job post? Verify ownership to manage this listing and receive applications directly.

Claim this listing

Looking to apply for this job? Use the Apply button above.