Community Compliance Officer

• Permanent Position at the City of Ballarat
• Band 6 $91,938 - $102,105 + super

About The Role

The City of Ballarat’s Regulatory Services team is seeking a self-motivated and enthusiastic individual to join our Compliance team.

The successful applicant will be a highly skilled and collaborative with strong stakeholder engagement and communication skills who can effectively engage with a broad range of stakeholders to address complex community compliance issues.

With a strong customer service focus, and experience with investigating complaints and enquiries, administering relevant legislation, policies and procedures, and undertaking enforcement and prosecution actions where required.

The role requires the ability to gain cooperation and provide clear information and guidance to stakeholders, clients, Council staff and members of the public, balancing regulatory responsibilities with a strong commitment to customer service and community outcomes.

About You

The successful candidate will have:

• Communications skills demonstrating understanding, empathy and problem-solving with high level of emotional intelligence.
• Highly developed and demonstrated experience working with individuals with complex and challenging circumstances.
• Demonstrated experience of multi-agency stakeholder liaison and relationship management.
• Demonstrated knowledge in the interpretation and implementation of State and Local Planning Scheme provisions and the Planning and Environment Act 1987.
• A ‘can do’ approach with people, working cooperatively with teams and individuals across a range of service provision.
• Excellent time management and organisational skills
• Excellent communication skills
• Proficiency in the use of computer software such as Microsoft office and database packages.
• Knowledge and understanding of OH&S issues relevant to work activities and work area.

Be Part Of Something More

Join us in making a real difference to the lives within our community. Working for City of Ballarat you will be part of a team that values honesty, transparency and accountability in everything we do. We believe in the importance of valuing every Individual and working together to support the community. Together we create a supportive and inclusive environment where everyone can thrive and make a positive impact.

Benefits

There’s more to remuneration than just salary.

Here Are Some Key Benefits You Might Value

• Learning and development programs
• Flexible work policies
• Employee benefits program
• MyWellbeing initiatives

To Apply

To apply for this position please click on the apply button and submit your application. The closing date for this position is 11:59pm on 5 August 2026.

Please ensure that you provide a cover letter, current resume and answer the screen questions based on the selection criteria.

The successful applicant will be required to undergo a full employment medical and police check.

Contact

For any additional questions, please contact Joseph Cooper, Sign in to view email or 0400 108 489

At the City of Ballarat, we celebrate diversity and strive to create an inclusive, flexible workplace where everyone feels welcome. We encourage applicants of all backgrounds, identities, and abilities to apply. If you need any support during the recruitment process, reach out to us at [email protected]

We’re proud to be a child-safe organisation, committed to protecting children and young people from harm. Our culture promotes their safety and wellbeing, and we require all successful candidates to undergo relevant screening, including a Working with Children Check and criminal history check.