Ticketing Officer

• Part time (0.57 FTE), Ongoing
• Band 3, Starting salary $66,295 (pro rata) plus superannuation

The City of Greater Bendigo is in the heart of central Victoria on Dja Dja Wurrung and Taungurung Country. Located just 90 minutes’ drive from Melbourne, our region offers all the benefits of a large city with a warm and welcoming country feel.

Greater Bendigo is an attractive region that is famous for its food and wine, and boasts the Bendigo Art Gallery, theatres, stunning heritage buildings and natural surrounds that provide great recreational opportunities. There are also high quality education and health services, a wide range of housing options, excellent rail and road networks, and Bendigo Airport has regular direct QantasLink flights to Sydney.

We provide more than 65 important services to support our community, which is heading towards a population of 200,000 by 2050. Now is a great time to join us!

The Role

Bendigo Venues & Events create exceptional experiences for audiences across our iconic venues and events. We're seeking two customer-focused Ticketing Officers to join our team and help deliver friendly, efficient and professional service to patrons.

In this customer-focused role, you'll assist with ticket sales, bookings and enquiries across phone, email and face-to-face channels. You'll also provide box office administrative support, maintain accurate records and process transactions with a high degree of accuracy and attention to detail.

Working as part of a supportive team, you'll play an important role in helping audiences access and enjoy the diverse range of events and performances delivered by Bendigo Venues & Events.

The ticket counter is located at The Capital and is open 10am to 2pm, Monday to Friday. Ticketing Officers work a part time set four-day weekly roster, with duties performed both during and outside counter opening hours.

About You

You are a friendly and organised customer service professional who enjoys helping people and delivering a positive experience. Experience in ticketing, administration, retail, hospitality or a similar customer-facing environment will be highly regarded.

You have strong communication skills, a keen eye for detail and confidence using computer systems. You're comfortable handling transactions, managing multiple tasks and working collaboratively as part of a team.

Reliable, adaptable and customer-focused, you take pride in providing accurate information and professional service to every customer interaction.

Thess part-time roles require availability to work a set four-day-per-week roster, generally between 9am and 4pm, Monday to Friday.

This role requires a satisfactory police records check.

Benefits

• Annual salary increases | 17.5% annual leave loading | Fitness Passport
• Part time positions | Achieve work/life balance
• Paid parental leave | Purchased leave | Support our community
• Access to a range of mental health and wellbeing supportive initiatives

Visit our Employee Benefits website for more of our benefits.

Position Description

Click here to view the Position Description

Click here for further information on the detailed position demands (this document provides further details on the physical and psychological requirements of the position which have been outlined in the table in the position description)

Contact

If you require any further information regarding this position, please contact Madison Tuohey-Cole, Audience Services Supervisor, 5434 6368.

To Apply

Please submit your cover letter, outlining why you are interested in this position and detailing your relevant experience with your current CV/resume by 11pm, Thursday 6 August 2026.