Audience Services Officer

• Casual
• Band 3, Hourly Rate $41.94

The City of Greater Bendigo is in the heart of central Victoria on Dja Dja Wurrung and Taungurung Country. Located just 90 minutes’ drive from Melbourne, our region offers all the benefits of a large city with a warm and welcoming country feel.

Greater Bendigo is an attractive region that is famous for its food and wine, and boasts the Bendigo Art Gallery, theatres, stunning heritage buildings and natural surrounds that provide great recreational opportunities. There are also high quality education and health services, a wide range of housing options, excellent rail and road networks, and Bendigo Airport has regular direct QantasLink flights to Sydney.

We provide more than 65 important services to support our community, which is heading towards a population of 200,000 by 2050. Now is a great time to join us!

The Role

We're looking for casual Audience Services Officers to help provide a welcoming and enjoyable experience for visitors at Bendigo Venues & Events.

In this customer-facing role, you'll assist with event-based ticketing and customer enquiries and supporting the smooth delivery of events. You'll help maintain a safe and well-presented venue while providing friendly and professional service to audiences.

About You

You enjoy working with people and delivering great customer service. Experience in hospitality, retail, tourism, events or another customer-facing role will be highly regarded.

You are reliable, approachable and able to remain calm in a busy environment. A team player with a positive attitude, you take pride in helping visitors have a positive experience and are comfortable following procedures and instructions.

This role requires a pre-employment medical, satisfactory police records check and employee Working with Children Check.

Benefits

• Contribute to our community | Work close to home in beautiful Bendigo
• Achieve work/life balance in a flexible team | Above award wages
• Access to a range of mental health and wellbeing supportive initiatives

Visit our Employee Benefits website for more of our benefits.

Position Description

Click here to view the Position Description

Click here for further information on the detailed position demands (this document provides further details on the physical and psychological requirements of the position which have been outlined in the table in the position description)

Contact

If you require any further information regarding this position, please contact Madison Tuohey-Cole, Audience Services Supervisor, 5434 6368.

To Apply

Please submit your cover letter, outlining why you are interested in this position and detailing your relevant experience with your current CV/resume by 11pm, Thursday 6 August 2026.