Clinical Educator

• Shape clinical education across national virtual health services
• Support safer, more consistent telehealth care for Australians
• Hybrid working in our Haymarket office, near Central station

At Healthdirect Australia, we help Australians access trusted health information, advice and care through our national virtual health services.

About the opportunity

We are seeking a Clinical Educator to translate clinical quality, safety and consumer experience insights into practical education that improves telehealth practice and consumer outcomes.

Working with clinical quality, governance, Learning and Development, service providers and clinical leads, you will turn audit findings, incident trends, consumer feedback and quality improvement priorities into targeted learning resources and coaching tools.

Key Responsibilities:

• Translate quality, audit, incident and consumer feedback insights into practical education responses.
• Develop coaching aids, learning resources and decision-support tools for telehealth clinicians and Team Leaders.
• Partner with clinical SMEs, service providers and Learning and Development to produce evidence-based education.
• Evaluate education impact using feedback, audit outcomes and clinical performance measures.
• Support clinical governance, risk management and service improvement activities.

You will bring

You are an experienced Registered Nurse and clinical educator who can turn complex clinical information into clear, practical learning that improves practice.

• Extensive nursing experience across acute care, primary care, telehealth or telephone triage.
• Experience designing and implementing clinical education, training or professional development programs.
• Knowledge of adult learning, instructional design, behaviour change and quality improvement principles.
• Strong stakeholder engagement skills across clinical, operational and service provider teams.
• Confidence using digital health systems and clinical decision-support tools.
• Current AHPRA registration as a Registered Nurse with no conditions.
• Post-graduate qualification in nursing education, clinical education, adult learning or a related field is preferred.
• Certificate IV in Training and Assessment, or successor equivalent, will also be highly regarded.

Why work with us

We believe our strength comes from our talented and dedicated staff. We are committed to working together to create a culture where you can bring your whole self to work.

Our benefits include:

• Flexible work arrangements (2 days per week in office, pro-rated for part time employees);
• 14 weeks company Paid Parental Leave for both parents;
• Multi-dimensional wellbeing program that is run by our people for our people;
• Individual curated learner journeys to support you to expand your capabilities and unlock your talent.

To find out more about Healthdirect, and our vision for a healthier Australia, please visit our website - about.healthdirect.gov.au

As an Equal Opportunity Employer, we respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

Click Apply to submit your application for this role. Please be aware that you must have the right to live and work in Australia to apply for this job.