Case Manager - CTP

Hays

Date: 17 hours ago
City: Sydney, New South Wales
Est. A$132,896 - A$142,970 / yr
Contract type: Full time
  • Full-time hybrid role for leading insurer
  • Genuine growth and development opportunities
  • Competitive salary and internal benefits

Claims Consultant in Compulsory Third Party for a leading insurer

Your new company

A leading Australian insurer is expanding its CTP Law Claims team and is seeking ambitious individuals looking to build a long-term career in insurance, personal injury, and dispute resolution. Known for investing heavily in training and development, this organisation offers structured career pathways, strong mentorship, and the opportunity to develop specialist expertise in a highly sought-after area of the industry.

Your new role

You will manage a portfolio of motor injury claims, focusing on understanding the long-term impact of injuries and working towards fair settlement outcomes. Day-to-day includes:

  • Manage a portfolio of CTP Law claims from allocation through to resolution
  • Review medical evidence, legal documentation and financial information to assess claim entitlements
  • Liaise with claimants, solicitors, rehabilitation providers, medical practitioners and other stakeholders
  • Develop claim strategies and identify pathways toward settlement
  • Assess the impact of injuries, future treatment needs and potential financial loss
  • Negotiate outcomes and facilitate timely claim progression
  • Maintain accurate claim records while ensuring compliance with legislative and regulatory requirements
  • Work closely with experienced team members while building technical capability and legislative knowledge

What you'll need to succeed

  • Early-career legal professional / recent law graduate / currently studying a law degree, or experience within:
    • CTP Claims
    • Workers Compensation
    • Personal Injury Claims
    • Allied Health
    • Dispute Resolution
    • Insurance Claims
  • Genuine interest in personal injury, insurance, common law or dispute resolution
  • Strong communication and stakeholder management skills
  • Ability to analyse information and make sound decisions
  • Strong negotiation and relationship-building capability
  • A long-term interest in developing a career within the insurance industry
  • Australian working rights without sponsorship requirements

What you'll get in return

  • Permanent full-time opportunity with a leading insurer in Sydney CBD (hybrid working)
  • Strong package DOE and annual bonus
  • Comprehensive training and development program
  • Structured 12-month development pathway
  • Strong mentoring and support from experienced claims professionals
  • Career progression opportunities within claims, dispute resolution and insurance

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Joshua Sterling now at

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