Administration & Client Support Officer – Business Advisory Services

About The Role

A full-time and ongoing role within our Business Advisory Services division, supporting the BAS and tax teams with high-volume administrative and client service work.

This role is critical in ensuring the smooth delivery of compliance processes, maintaining accurate client data, and supporting the team through both day-to-day operations and backlog reduction initiatives.

You will work in a supportive and collaborative environment, gaining exposure to a wide range of client work while contributing to meaningful improvements in team efficiency and workflow management.

Your Role

As an Administration & Client Support Officer, you will play a key role in supporting the delivery of core administrative and compliance functions across the firm.

Your Responsibilities Will Include

• End-to-end PAYG and ATO administration, including correspondence, payment plans, and Division 293 matters
• Coordination of individual tax return requests and client documentation delivery
• Workflow and deadline management across FuseSign and XPM
• Processing of actuarial certificates, disbursements, and unit trust administration (BGL)
• Entity set-ups and ongoing system administration (companies, trusts, Xero, MYOB)
• Maintenance of practice management records, disbursement jobs, and document filing
• General administrative and reception overflow support

About You

• Previous experience in an accounting or professional services environment (preferred)
• Strong administrative and organisational skills
• High attention to detail and accuracy
• Ability to manage high-volume, process-driven work
• Strong communication and collaboration skills
• Familiarity with systems such as XPM, FYI, BGL, Xero, or MYOB (advantageous)
• A proactive approach and willingness to support team outcomes

Career Development

At Accru Melbourne, we are committed to continuous learning and development. In this role, you will gain exposure to a wide range of administrative and compliance processes, building a strong foundation within a professional services environment.

You will be supported by experienced team members, with opportunities to grow your skills, take ownership of processes, and contribute to improving workflows across the business.

Life & Culture

Accru Melbourne offers a supportive and collaborative workplace, focused on learning, development, and team connection. We value work-life balance and provide a positive and engaging environment where staff are encouraged to grow and contribute.

Our Team Is Guided By Four Core Values

• We care about you
• We enjoy what we do
• We do the right thing
• We create opportunities

You will be part of a friendly and supportive team, with strong mentorship and a culture that encourages initiative and continuous improvement.

Apply now!

If you are looking to build your experience in a professional services environment and play a key role in supporting a high-performing team, we encourage you to apply and join Accru Melbourne.