Business Improvement Analyst

Business Improvement Analyst

• Permanent Full-Time | Enjoy working a 9-day fortnight
• Become a key player in our internal management consultancy team, dedicated to driving service enhancements
• Salary: $102,275 - $114,548 per annum plus superannuation

About Council

At Bayside Council, we foster a positive, flexible, and inclusive workplace, ensuring both our employees and customers feel valued. With a commitment to transparency and integrity, we serve the community by delivering exceptional services that align with the best interests of Bayside.

The Business Improvement team is responsible for ensuring our organisation is providing services that meet the needs of our stakeholders, and that those services are the best they possibly can be.

Our team takes a people and process minded approach to delivering projects across the organisation. We strive to deliver positive improvements to the customer and community.

About the role

As a Business Improvement Analyst at Bayside Council, you’ll act as an internal management consultant, analysing internal processes, identifying optimisation opportunities, and implementing initiatives that enhance customer satisfaction and community impact. Working collaboratively with a wide variety of stakeholders, you will ensure continuous quality improvement across the organisation.

You can also expect to:

• Collaborate with teams across the organisation to streamline workflows, eliminate bottlenecks, and improve resource utilisation.
• Document and analyse business processes and requirements, technical functions, and user requirements to guide improvements.
• Contribute to service reviews, providing insights and recommendations to support ongoing improvement and best practice adoption.
• Lead and the delivery of improvement projects, ensuring timelines, budgets, and quality standards are met.
• Apply PRINCE2 methodologies within the Bayside Project Management Framework to ensure project consistency and success.

About you

We are looking for someone who has:

• Strong written and verbal communication skills, with the ability to influence and manage stakeholders.
• Practical experience in business improvement, process analysis, or project management supported by a Bachelor’s Degree in Business, Commerce, Management or Information Technology.
• An analytical mindset, capable of identifying problems and developing innovative solutions.
• Excellent organisational skills, with the ability to manage competing priorities and deliver high-quality results.

Our benefits and culture

As an organisation, we pride ourselves in offering a flexible working environment centred on delivering great outcomes for our customers, whether internal or external. Bayside Council has a strong culture of collaboration and delivering exciting new initiatives for our community.

As an organisation, we pride ourselves in offering a flexible working environment centred on delivering great outcomes for our customers, whether internal or external. Bayside Council has a strong culture of collaboration and delivering exciting new initiatives for our community.

On top of the competitive salary, our people enjoy:

• 3 extra days off during Christmas each year
• 10 days sick leave each year
• 5 days MyLeave allowing flexible personal leave each year
• Generous parental leave entitlements for both parents
• Additional parental leave entitlements for both parents
• Access to our Employee Assistance Program (EAP)
• Access to Fitness Passport
• Annual skin checks & flu vaccinations

Before submitting your application, please take the time to read the Position Description by clicking the paperclip button located in the top right section of this page. Please use Google Chrome or MS Edge when submitting your application. If you have any technical issues, please contact us at [email protected]

Closing date: Tuesday, 11 August 2026.

Salary: $102,275 to $114,548 per annum plus superannuation.

Applicants will be required to satisfactorily undertake a Criminal History Check, Medical and/or Working with Children check in accordance with the position.

Bayside Council is proud to be both an Equal Opportunity Employer and a Child-Safe Organisation. We are committed to fostering a diverse, inclusive, and safe workplace where all individuals regardless of background, experience, or identity, feel valued and respected. We also recognise the rights of children and young people to feel safe when accessing Council services, and we strive to maintain an environment that promotes their safety and wellbeing. All hiring decisions are based solely on individual merit and alignment with requirements of the role. Applicants can request a reasonable adjustment at any stage during the recruitment process by getting in touch with our Talent Acquisition team to discuss their needs in confidence.