Lead Platform Engineer-12 month fixed term contract

Ticketek Entertainment Group (TEG) is a Live Experience Group that helps people discover, access and experience the unforgettable. We believe Life is better live.

With over 50 years in live entertainment, we sell more than 20 million tickets annually, connect with 14 million fans across Australia and New Zealand, and bring 18,000+ events to life each year. Headquartered in Sydney, we operate globally across eight pillars: Ticketing, Live Touring, Sport, Immersive Experiences, Customer & Data Solutions, Venues, VIP Experiences and Partnerships. Through our integrated operating model, we bring the best live content, ticketing and technology to our partners and create unforgettable memories that last a lifetime

Our values guide everything we do: we partner with purpose, empower boldness within clear boundaries, and celebrate human connection – always putting the fan first.

The Role

You'll join Ovation, TEG's digital business, within a Technology team of motivated, ambitious IT professionals driving an integration-led innovation strategy. As Lead Platform Engineer, you'll drive a CI/CD modernisation program that decouples 254 deployment pipelines from a legacy monolithic system into self-contained, per-repo pipelines with canary deployments, automated rollback and smoke tests across a multi-region AWS environment. This is a hands-on leadership role: you'll set technical direction for a small team of platform engineers and personally build pipelines alongside them, owning the deployment experience for ~170 actively deploying services across Lambda, ECS Fargate, ECS Windows, EC2 and S3/CloudFront.

(We welcome applicants from Adelaide, Melbourne, or Sydney)

Requirements

Outcomes to Deliver

In this role, success looks like:

• Program Delivery & Execution: Own the CI/CD modernisation program end-to-end, driving systematic migration of services from the legacy deployment system to self-contained pipelines, and delivering on a 16-week roadmap with a small team.
• Hands-On Pipeline Engineering: Personally build and ship CI/CD pipelines in GitLab CI, implementing CodeDeploy canary deployments, multi-region orchestration with manual gates, automated rollback on CloudWatch alarms, and smoke tests – leading by example.
• Team Leadership & Development: Lead, mentor and grow a small team of platform engineers – managing workload distribution, running standups, conducting performance conversations, and setting the standard for how the team operates.
• Platform Evolution: Once migration proves what's shared vs what varies across services, design and build the next layer – shared GitLab CI templates, CDK construct libraries for new services, and self-service tooling that lets development teams provision and deploy independently.

Capabilities to Bring

• Delivery Leadership: a track record leading a small engineering team with delivery accountability against deadlines, having driven a migration or modernisation program in a live production environment, comfortable operating in a hands-on/leadership split.
• Technical Mastery: deep experience with GitLab CI/CD (multi-stage pipelines, environments, manual gates, shared templates, self-hosted runners), AWS CodeDeploy canary/blue-green deployments with automated rollback on CloudWatch alarms, and multi-region orchestration across Lambda, ECS/Fargate and EC2.
• Pragmatic Judgement: solid working knowledge of IAM cross-account roles, CloudFormation and SSM Parameter Store, strong shell scripting and AWS CLI fluency, and the judgement to choose the simple solution that works over unnecessary abstraction.

Desirable Skills & Experience

• AWS CDK (TypeScript or Python) for self-service construct libraries
• Experience migrating away from legacy CI/CD systems (parallel running, flag-based cutover)
• .NET build pipelines (dotnet publish, zip packaging — not writing app code)
• DORA metrics and deployment frequency observability
• Developer experience design — self-service tooling, repo templates, internal platform thinking
• AWS certifications (DevOps Engineer Professional, Solutions Architect)

Benefits

We’re Australasia’s home of live entertainment – from stadium tours to your local comedy show – and we look after the people who make it happen.

• Front row perks: Front row and backstage access to live moments – free and discounted tickets to shows, sport and festivals across our network, plus presales and staff allocations for major on-sales
• A global stage: Headquartered in Sydney with offices across seven countries and four continents, working alongside some of the biggest names in Australian and international live entertainment
• Flexibility: Hybrid and flexible working, with flexible hours where your role allows
• Parental leave for everyone: Paid leave for primary caregivers regardless of gender, with real support returning to work
• Leave, your way: Annual leave plus extras like birthday leave and purchase leave
• Your backstage crew: Confidential support via our Employee Assistance Program (EAP), including career coaching for you and your family, plus free flu vaccinations
• Giving back: One paid volunteer day a year to support our community
• Your next act: Structured development programs like Ticketek Academy, secondments to major events, and career paths tailored to your interests and skills
• Recognition that means something: ALL STAR Awards and service milestones, celebrating the people and teams who bring our values to life every day

TEG is an equal opportunity employer committed to embracing a diverse and inclusive work environment.

If this sounds like the opportunity for you, we welcome you to apply. We believe in creating a place where our people can do their best work!

Learn more about TEG here – www.TEG.com.au

Only direct applications will be considered. No recruiters please