Education Support Officer - Health

TAFE NSW Life-Changing Careers

Education Support Officer - Health

Location: Armidale

Temporary Part Time until June 2027 – 21 hours per week

$96,098 salary package - includes base salary ($84,666), plus employer’s contribution to superannuation and annual leave loading (paid pro-rata)

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish.

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work, and inspire our performance.

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools, ongoing training and professional development, health and wellbeing programs, and a variety of flexible working options.

About the Role

We are seeking an enthusiastic Education Support Officer (ESO) to join our Nursing Healthcare team at our Armidale campus. In this student-focused role, you will work closely with Teachers to support the delivery of high-quality vocational education and enhance the student learning experience. This position supports both Armidale and Inverell campuses therefore travel to Inverell campus will be required for this role.

As an ESO at TAFE NSW, you will provide targeted learning support to help students understand course content, build skills, and stay engaged. You will assist learners across face-to-face, online, and blended environments, supporting their confidence and capability.

NOTE: This role does not teach or prepare lessons or resources and does not deliver training, nor undertake assessment.

About you

You are supportive and proactive with a passion for helping others succeed. You are tech-savvy with experience using Microsoft TEAMS and enjoying working as part of a dynamic team. With a background in nursing, you can clearly explain concepts to learners from diverse backgrounds.

If you meet the following Selection Criteria we would love to hear from you:

• Diploma (or above) of Nursing, with a current AHPRA registration.

• Ability to understand the content of the learning materials and the processes used in the discipline.

• High-level interpersonal and communication skills, including the ability to be proactive and show initiative and ability to explain ideas in a clear and concise manner.

• Commitment and ability to support learning in an adult environment and a demonstrated ability to motivate and encourage students.

• Ability to establish effective working relationships with people from a diverse range of backgrounds and to provide quality customer service as part of a broader team.

• Skills in the use of relevant information and communication technologies.

To find out more about the role, click to view the Role Description.

Our commitment to Diversity, Equality, and Inclusion

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks. If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.

To apply for this role, click 'apply now' and provide:

• Your current resume
• Copies of your qualifications (upload as one PDF file). Certified copies preferred; these will be required if successful for the role
• Response to the targeted question below when prompted in the application form. (Max. 300 words)

Targeted Question: Describe a time when you supported a student who was disengaged or experiencing challenges with their learning. What strategies did you use to re-engage them, and what was the outcome? If you have not had direct experience in this situation, please explain how you would approach it.

A career of life-changing impact awaits you. Apply now!

Applications close 11:55pm AEST Tuesday 11th August 2026

Additional Information

General recruitment and adjustment enquiries

Contact Jodie Dawson, Talent Acquisition Advisor, via email at Sign in to view email or phone 02 7921 5325.

Role-specific enquiries

Contact Leigh Maxwell, Team leader of Health, via email at [email protected] or phone 02 7921 4314.

For support with preparing your application and understanding the recruitment process, visit our Application Process page, and explore the helpful resources available through I Work for NSW.

This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‑employment process.

To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport.

An eligibility list, valid for 18 months, may be created for this position and used to fill future vacancies.

Considering a move to Regional NSW? The Welcome Experience is a free service offering personalised support to help you settle in, connecting you with local communities, essential services, and lifestyle opportunities.