Senior Regulation Officer, APS6, Consumer Product Safety (EA2026/129)

• Do you want to work at an agency where each day reveals new opportunities to work on some of the biggest issues facing consumers and businesses and have opportunities to pursue new and exciting pathways?
• Do you want to work at a place where smart and dedicated people from all walks of life collaborate to work on meaningful matters?
• Do you want to help protect consumers from unsafe products by assessing emerging risks and contributing to practical regulatory, compliance and education outcomes?

Then this is the place for you! At the ACCC, we’re proud of the impact we can make together. We understand the responsibilities and challenges that come with a fast moving and ever-changing environment. Our high performing culture is built on a foundation of care, support and inclusion. It’s why we’re driven by connection and collaboration, sharing our skills, knowledge and support with each other freely and frequently. It’s why we prioritise the wellbeing of our people and empower them to work autonomously, flexibly and courageously. At the ACCC, we believe the best version of you is the one that’s true to who you are – and that’s the you we want working alongside us.

We value flexibility, and all roles can be performed from any capital city in a state or territory or Townsville and are available on a full-time, part-time or job-share basis.

Applicants from diverse backgrounds including First Nations peoples, people with disability and those from different cultural backgrounds are encouraged to apply.

What you will do as the Senior Regulation Officer

• Enforcement action – undertake investigations into potential non-compliance with the Competition and Consumer Act 2010 , which could lead to court enforceable undertakings, infringement notices, public warning notices, or court proceedings.
• Assess and triage product safety reports – from consumers, businesses and other stakeholders regarding alleged breaches of product safety provisions of the Competition and Consumer Act 2010.
• Regulatory interventions – make recommendations to the Minister for regulatory action, including to issue or substantially update a product safety standard, ban, compulsory recall or safety warning notice.
• Compliance and education – develop material (e.g. education campaigns and guidance) to communicate product safety risks and educate industry and consumers, or negotiate voluntary recalls as part of a compliance outcome.
• Research – undertake research, analysis and consultation to prepare reports and recommendations that inform risk mitigation strategies to address product safety hazards.
• Stakeholder engagement – work collaboratively with stakeholders across a diverse range of stakeholder groups (including consumer and health advocates, industry associations, legal experts, academia and government) to address product safety issues.

About You

In order to succeed in the role, you will have:

• Tertiary qualifications (or equivalent experience) in a relevant field such as law, intelligence, regulation, economics, public policy, communications, arts, project management, health.
• A good understanding of, or ability to take steps to acquire knowledge of, the ACCC’s product safety functions, role, purpose and objectives, and knowledge of the Australian Consumer Law and Competition and Consumer Act 2010 (or the ability to attain such knowledge quickly).
• A good understanding of, or ability to take steps acquire knowledge of the core legal principles and investigative criteria relevant to assessing and investigating a product safety issue, including awareness of regulatory tools available.
• Ability to undertake objective, systematic research and conduct detailed analysis of information or evidence and draw reasoned conclusions that support evidence-based decision making.
• Ability to present research and findings in well-developed written communication, including correspondence, reports, internal papers and briefs, legal documents, and external-facing material such as consumer and industry guidance.
• Good oral and written communication skills, with the ability to influence, persuade, negotiate and foster positive working relationships with internal and external stakeholders.
• Ability to plan, organise and prioritise a demanding workload, ensuring quality outputs and their timely delivery.
• Working flexibly and collaboratively to support a team and actively contribute to an environment that fosters teamwork.

To find out more about us and the role, please read the Candidate Kit.

How To Apply

You will be asked to respond to the statement of claims of no more than 800 words and submit your resume with key outcomes or what you are most proud of in each role you have held (2 pages maximum).

Salary: $102,947 - $115, 384 (plus 15.4% superannuation)

Contact Officer: Carmen Romeo, Director, Strategic Projects, Risk Assessment and Operations (08) 8213 3415

Applications Close: 11:00pm (AEST), Monday 17 August 2026

Important: The recruitment platform will be unavailable due to scheduled system upgrades from 9:00 PM (AEST) Friday, 14 August 2026 until 9:00 AM (AEST) Sunday, 16 August 2026. Applicants will be unable to access the system or submit applications during this period and are encouraged to lodge their application outside of these times.