VIKING Australia is looking for a Service Coordinator

JOIN VIKING - and help build a safer world

At VIKING, we are proud to provide leading innovative products to help save lives at sea. We manufacture, sell and service products as diverse as lifeboats and liferafts, through to aviation survival suits and marine fire equipment, operating to the highest of standards.

Your Opportunity

We currently seek an experienced and energetic candidate for the role of Marine and Offshore Planner, based in our Perth office. The role will be responsible for liaising with our Commercial Shipping and Oil & Gas clients, who include some of the world's largest multi-national operators, providing quotations, spares support, technician mobilisation, job briefing and debriefing, recording job costs and invoicing.

Who would the Role Suit

The role would suit an individual who enjoys working in a technical compliance-led team. The successful candidate has attention to detail, preferably SAP and Dynamics 365 experience, and exceptional organisational skills. This is a great opportunity to work in a dynamic environment where your planning skills and industry knowledge will make a real impact.

About You

Successful candidates need to be customer focused, detail focused, have the ability to adapt to change quickly, and be a great team player and communicator.

We’re looking for someone who can

• Feel confident asking questions when something is unclear or needs clarification.
• Clearly explain details to customers, including pricing, timelines, and preparing job packs for our service technicians.
• Stay organised, even when juggling multiple jobs at once.
• Manage time effectively, ensuring prompt responses to customers, closely tracking job progress, and delivering services on schedule.
• Adapt to changing situations and know how to prioritise tasks when things get busy.
• Communicate well, both in writing and in conversation.
• Use Windows-based programs comfortably.
• Bring experience with SAP & Dynamics 365 systems.
• Have a background in planning and coordination.
• Work well in a team and be open to helping out in other areas when needed.
• Have full, unrestricted rights to live and work in Australia.

The following is desirable, but not essential

• Estimating and quotation experience.
• Working in the marine industry or similar.
• Previous experience in logistics.
• Worked with key customers and be flexible to their needs.

Think this role sounds like a great fit for you?

We’d love to hear from you! Please apply with your resume and a cover letter that tells us why you’d be a great match for this opportunity.

• All applications will be treated with the strictest confidence and in line with data protection regulations. If you’d like to learn more about the role or about VIKING, feel free to give us a call at +61
• 302 between 8am and 4pm AWST.