Medical Receptionist

Medical Receptionist – Bookings Team

The Wesley Hospital, Brisbane | Full Time

We’re seeking a confident and detail‑focused Medical Receptionist to join our bookings team at The Wesley Hospital. This role plays a key part in coordinating patient bookings and supporting clinical teams within a busy hospital environment.

You’ll be responsible for managing patient bookings, coordinating schedules, and acting as a key point of contact between patients and clinical teams.

About the role

• Manage a high volume of patient bookings over the phone
• Be the primary contact for incoming booking enquiries
• Provide clear information to patients regarding appointments and preparation
• Liaise closely with Radiologists, Nursing staff, and clinical teams
• Ensure booking details and patient information are accurate
• Support administrative workflows within a structured bookings environment

Working pattern

• Monday to Friday between 6:30am-9pm
• 10‑ hour shifts, with one rostered day off per week
• Optional weekend work available once fully trained

About you

• Previous experience in a phone‑based bookings, contact centre, or medical administration role
• Confident and professional phone manner
• Strong attention to detail and ability to manage competing priorities
• Comfortable working in a fast‑paced, process‑driven environment

Why join us

• Work within a respected hospital setting
• Structured onboarding and training
• Predictable weekday roster with flexibility
• A focused role where bookings and coordination are your core responsibility

Apply now to join the Bookings Team at The Wesley Hospital.