Warranty Administrator - Nissan

Join Symbos and be part of a team that's redefining excellence in business process outsourcing across Australia, New Zealand, and Fiji.

What we offer

• Attractive base salary + superannuation
• Full time maximum term position - Monday to Friday ONLY!
• Represent our client and work from their head office in Mulgrave
• Full paid training and induction provided
• Collaborative, innovative, and engaging culture

About our client

Our client Nissan is a leading automotive manufacturer, with over 80 years of experience globally. They have built a reputation for stylish, tech-savvy, sporty, and economical vehicles. Throughout the years, our client has invested in developing quality parts, components, and vehicle technologies resulting in a reputation for being incredibly reliable from a mechanical perspective.

About the role

As a Warranty Administrator, you will be part of the Total Customer Satisfaction Team, responsible for administrating warranty claims in Australia and New Zealand, specifically pre-approval warranty claims. Your responsibilities will include, but not limited to:

• Administering warranty claims across both Australian and New Zealand dealer networks
• Maintaining good public relations with Dealers, Manufacturers and Customers
• Maintaining prompt and accurate processing of all warranty claims
• Continually identify opportunities for process improvement ensuring processes are cost effective and efficient

About you

• Experience in a similar warranty or case management role
• Automotive technical knowledge highly regarded, with Mechanical Trade Qualification extremely desirable
• Automotive or Dealership experience highly regarded
• Ability to problem solve and take initiative
• Excellent customer service and communication skills
• Strong organisational skills and attention to detail
• Experience in working well under pressure and multi-tasking
• Strong computer literacy

Ready for the next step?

Apply today or reach out to

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About Symbos

Symbos is a growing, people-powered outsourcing services group with over 30 years of cross-industry experience, partnering with more than 250 clients across enterprise, government, and emerging sectors. Our team of 1,200+ professionals operate across Australia, New Zealand, Fiji, the Philippines, and South Africa, delivering meaningful outcomes across customer experience, managed services, and operational transformation.

We operate with a unique ‘Glocal’ delivery model, locally led, regionally integrated, ensuring clients benefit from both strong in-market accountability and smart delivery models across regions. With a track record of long-term partnerships, award-winning performance, and a culture built on agility and collaboration, Symbos is a place where great people come to do their best work.

We engage a workforce that represents the diverse communities and customers we support. That’s why we are committed to ensuring everyone is treated fairly, with respect and provided with inclusive and equal employment opportunities. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples; people from culturally diverse backgrounds; people with disabilities and all members of the LGBTQIA+ community. If you’re passionate about shaping the future of service delivery and want to be part of a team that values performance, innovation, and trust, Symbos offers the platform to thrive