Relationship Account Manager, Commercial & Money Movement Solutions (CMS) - Melbourne or Sydney

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

As FlexiPurchase Senior Manager, you will be responsible for delivering on the strategic direction of the FlexiPurchase portfolio for strategic banking partners, and for the day-to-day management of the FlexiPurchase sales team. You will drive commercial initiatives, execute key projects, host client and banker demonstrations and manage day to day partner engagement. Supporting to deliver performance to smash commercial targets, accelerate physical/virtual card adoption, and penetrate government/corporate segments, by delivering exceptional client engagement, service, and sales execution.

Partnership & Commercial Management:

• Support the Director of Expense Management to set the FlexiPurchase strategic direction and manage key financial institutions partnerships at a product manager level to exceed revenue targets, grow card usage, expand into government and corporate sectors, and promote mobile wallet adoption.

• Drive partner sales growth by supporting new opportunities, overseeing the pipeline, ensuring operational and contractual delivery, accurate billing, and providing executive insights.

Team Leadership:

• Lead, coach, and develop the FlexiPurchase sales team, providing direction, support, and growth opportunities for high performance and business alignment, noting that the FlexiPurchase sales team will directly report to the Director of Expense Management.

• Support account management plans, goal setting, sales targets, forecasts, and strategies to ensure customer retention and achievement.

• Provide strategic support and direct engagement in high-value, complex sales opportunities and RFPs.

Consulting & Stakeholder Engagement:

• Serve as key FlexiPurchase day to day product contact for banking partners supporting the FlexiPurchase strategic direction, building internal relationships, and managing executive expectations for growth and alignment.

• Act as escalation point for sales/contractual issues, advising on risks, costs/benefits, processes, and transaction management best practices.

• Collaborate with partners to develop case studies, market insights, and sales collateral.

• Where required, host product demonstrations, training sessions, and workshops to drive adoption and usage.

Product & Solution Expertise:

• Maintain deep knowledge of FlexiPurchase platform capabilities and applications.

• Develop expertise in Visa Business Solutions’ product suite, including Visa Spend Clarity and value-added services.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Skills and Competencies:

• Sales team leadership: harness individual strengths for strategic direction, growth targets, and performance optimization.

• Consultative sales and stakeholder management: identify opportunities, upsell services, build executive relationships, and drive revenue growth.

• Communication, innovation, and analytical skills: convey complex concepts, develop creative solutions, analyze data for strategy, and apply financial acumen in payments (e.g., expense management, virtual cards).

Education and Experience:

• Bachelor's degree in Business, Finance, Marketing, or related field; 10+ years in consultative B2B sales/business development in financial services, payments, or fintech.

• Extensive B2B partnership management experience in financial services or payments, ideally with banking/large corporate clients; AuNZ/Asia Pacific experience highly desirable.

• Proven consultative sales expertise in upselling, revenue growth, pipeline management, forecasting, and billing; demonstrated analytical skills using insights for strategy, sales planning, and account management.

Personal Attributes:

• High professionalism, self-motivation, and independence: coordinate cross-functional activities, secure buy-in, and escalate issues.

• Passion for digital payments and transformation, with knowledge of AuNZPI landscape and B2B trends.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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