Lead Fire Panel Technician

Lead Fire Panel Technician

Location: Perth, Western Australia

Company: AESM

Employment Type: Full-Time, Permanent (Mobile / On-Site)

The Role

AESM has an exciting opportunity for an experienced Lead Fire Panel Technician to join our growing Western Australian operations.

This position is suited to a highly skilled fire industry professional with extensive experience in fire detection and Emergency Warning & Intercommunication Systems (EWIS). As the Lead Fire Panel Technician, you will provide technical mentoring across service, maintenance, fault-finding, commissioning and project activities while supporting and mentoring junior technicians.

Working closely with the Service Manager and clients across commercial, industrial and critical infrastructure sites, you will play a key role in ensuring the delivery of high-quality, compliant fire protection solutions. The role requires strong technical expertise, excellent customer service skills, and the ability diagnose and resolve complex system faults

Key responsibilities include, but are not limited to:

• Undertake advanced fault finding, diagnosis, repair and maintenance of fire detection systems
• Perform repairs, upgrades and maintenance of EWIS and occupant warning systems
• Conduct testing, commissioning and verification of fire alarm systems
• Interpret system drawings, schematics and technical documentation
• Identify and resolve complex technical faults across multiple fire panel platforms
• Complete service reports, defect reports and maintenance documentation accurately and on time
• Ensure all works are completed in accordance with Australian Standards, client requirements and company procedures
• Liaise professionally with clients, consultants and contractors
• Provide mentoring, technical guidance and support to junior technicians
• Participate in after-hours emergency call-outs as required
• Promote a strong safety culture and commitment to WHS compliance

Why You Will Love Working With AESM

• 38-hour week
• Competitive wages, yearly increases, RDOs, overtime and on-call opportunities
• Career growth through paid training, study leave and structured development pathways
• Company vehicle, mobile phone, tablet, uniforms and PPE supplied
• Recognition and rewards including spot recognition vouchers and a $2,000 employee referral bonus
• Health, wellbeing and lifestyle benefits including Fitness Passport and employee discounts
• Additional employee benefits through Flare, including novated leasing options
• Paid parental leave and volunteer leave
• Safe systems of work and supportive leadership
• Opportunity to work across a diverse portfolio of clients and technically challenging systems

About You

We're looking for a highly experienced fire technician with a collaborative approach, advanced technical knowledge, and a genuine commitment for delivering exceptional customer service.

Essential Qualifications & Experience

• Extensive experience working on fire detection and EWIS systems
• Advanced fault-finding and diagnostic capabilities
• Comprehensive knowledge of major fire panel and warning system manufacturers.
• Strong understanding of AS 1670, AS 1851 and relevant Australian Standards
• Ability to work autonomously with minimal supervision
• Proven ability to work collaboratively within a team environment
• Excellent organisational and time management skills
• High attention to detail and commitment to quality workmanship
• Strong written and verbal communication skills
• Current Driver's Licence

To Excel in This Role, You Will Need

• Strong leadership and mentoring capabilities
• Excellent troubleshooting and analytical skills
• A proactive, solutions-focused approach
• Strong customer relationship management skills
• Ability to manage multiple priorities and competing deadlines
• High level of accountability and professionalism
• Commitment to safety, quality and continuous improvement
• A positive attitude and willingness to support team success

About AESM

AESM is an industry-leading fire protection organisation specialising in the delivery of fire maintenance, installation and project services. Since our establishment in 2003, we have built a strong reputation for excellence across Victoria and Western Australia through our commitment to safety, quality and customer service.

Together with our parent company, BGIS, we continue to expand our capabilities and service offering across the essential services sector, providing our employees with long-term career opportunities and development pathways.

We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past, present and emerging.

AESM is an equal opportunity employer and strongly encourages applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals and people from culturally diverse backgrounds.

If you are an experienced Fire Panel Technician looking to take the next step into a technical leadership role with a respected industry leader, we would love to hear from you. Join AESM and help deliver industry-leading fire detection and EWIS solutions across Western Australia.