Senior Business Analyst

• 6 Month Contract – Government Agency
• Melbourne CBD Location – Hybrid Working Arrangement
• Case Management System Implementation based on Microsoft Dynamics

We are seeking an experienced Senior Business Analyst to join a Digital Case Management System program. This role will suit a highly capable Business Analyst with strong CRM knowledge and hands-on experience with Microsoft Dynamics.

Key Responsibilities

• Lead business analysis activities across the project lifecycle, ensuring requirements are delivered on time and to a high standard.
• Facilitate stakeholder workshops, interviews and consultations to gather
• Map business processes and requirements to Microsoft Dynamics CRM functionality
• Validate proposed solutions through requirements walkthroughs
• Manage requirements traceability, project documentation, BA reporting and stakeholder communications.

Key Skills And Experience

• 10+ years’ experience as a Senior Business Analyst in complex business environments
• Strong CRM knowledge and demonstrated experience with Microsoft Dynamics
• Proven expertise in requirements gathering, business process analysis, process mapping
• Excellent stakeholder engagement, workshop facilitation
• Proficiency in Microsoft Visio, Office applications, JIRA and SharePoint, with experience in BPMN 2.0

What’s In It For You

• 6 Month Contract
• Government Agency
• Melbourne CBD/ Hybrid Working Arrangement

Apply now to secure an interview or contact Sarah Jordan on Sign in to view email for a confidential discussion.